Dr. Marla Smith, OD
Optometry
Dr. Marla Smith, OD is an optometrist in Lebanon, MO. She is affiliated with Cox Monett Hospital. She is accepting new patients.
4.8 Star Rating
Based on 23 reviews 4.8 Star Rating (23 reviews)
Practice
430 N Jefferson Ave Lebanon, MO 65536Dr. Smith is a patient favorite Optometrist
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
- Explains Conditions Well
- Hospital Satisfaction
- Trustworthy
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Dr. Smith's Reviews
Likelihood to recommend Dr. Smith
4.8
23 ratings, 20 with a written review
| 5 star | 96% | 96% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 4% | 4% |
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Amazing
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amanda – Sep 05, 2024
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I can read the fine print!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Lisa – Apr 05, 2024
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Very satisfied patient
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 19, 2023
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Highly recommend
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 28, 2023
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Very Professional!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Judith B. – Jul 01, 2022
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My visit was outstanding. All people that work there for courteous and professional. Would highly recommend anybody looking for eyecare to go here
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jun 28, 2022
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Dr. Marla C. Smith, OD
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 21, 2022
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Excellent: I believe my eyes are in good hands. Through and complete therefore highly recommended and well pleased with all past work.
Blessings Sam
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Samuel F. Dane – Sep 03, 2021
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Excellent staff and service. Dr. Smith has been taking very good care of me since 2004. Thank u.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Curtis W Thessen – Jul 11, 2021
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Extremely efficient, caring & professional. Allowed time for my questions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Debbie Wisdom – Jun 10, 2021
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Explains results thoroughly. Takes time to answer all questions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 01, 2021
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We were very pleased with the care my mother received from Dr. Smith and her staff. Everyone was very patient with my mom who is dealing with dementia. Some doctors seem to write her off because she is 94, but Dr. Smith and the tech both worked diligently to get the most accurate exam possible. We appreciate their hard work!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Annie – Mar 11, 2021
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Dr Smith and her staff are wonderful. They always make me feel special. They listen to my concerns. They answer all my questions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Margot Holdman – Jan 31, 2021
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My check up is alway enjoyable. Everyone is very polite and helpful.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
No results
Helpful
Josh P – Dec 23, 2020
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Don't go see this doctor. What a nightmare she is. Has no idea what she is doing. Save yourself and find another eye doctor.
What went well
No results
What could be improved
No results
Helpful
Greg – Dec 18, 2020
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My annual check up is alway enjoyable. Everything checked out and ready for another year.
What went well
- Office environment
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Germanguy – Dec 18, 2020
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Very professional, took time to discuss findings, was able to schedule appointment immediately
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 20, 2020
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Detail oriented and keeping your vision as good as possible is a top priority.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 26, 2020
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I moved from Camdenton to Gainesville now and still drive to Lebanon to see Dr Smith. I fully trust her taking care of my eyesight!! Always very courteous and kind!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Lonnie High – May 13, 2020
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Staff was very knowledgeable as was the doctor. Very polite and pleasant.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 13, 2020
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Leave a review
How was your experience with Dr. Smith?Overall Patient Satisfaction
23responses
Likelihood of recommending Dr. Smith to family and friends is 4.826087 out of 5
About Me
biography
Dr. Marla Smith, OD is an optometrist in Lebanon, MO. She is affiliated with Cox Monett Hospital. She is accepting new patients.Optometry
Focus on Graves' Disease
Locations
Practice
Affiliated Hospitals
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How patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home1% higher than the national average
85%Patients said that nurses always listened to them and explained things well3% higher than the national average
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