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Mark Greenfeld, LCSW

Mark Greenfeld, LCSW

Social Work

Mark Greenfeld, LCSW is a social worker in Pittsford, NY.

4.8 Star Rating
Based on 20 reviews 4.8 Star Rating (20 reviews)

Practice

55 Sullys Trl Ste D Pittsford, NY 14534

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Mark Greenfeld's Reviews

Likelihood to recommend Mark Greenfeld

4.8
20 ratings, 16 with a written review
5 star
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95%
4 star
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3 star
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2 star
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1 star
5%
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Mark Greenfeld's Expertise
Telehealth
When needed, I have been talking with Mark over a 25 year period. Mark has helped me navigate many hurdles in my life and provided excellent guidance. Mark's ability to listen without judgment and his thoughtful questions have often led me to insights I would never have discovered on my own. I am particularly grateful for the exercises and strategies Mark recommends, because they have encouraged me to challenge my limiting beliefs. I will carry the lessons I’ve learned from Mark for a lifetime, and I deeply appreciate the time and energy Mark invested in my well-being. Mark is truly the greatest!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 02, 2024
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Wonderful Therapist
Telehealth
I have been seeing Mark since 2017, he has been a staple in my healthcare team. Mark is by far the best therapist I have seen, I have seen quite a few. I was very hesitant to enter therapy after prior bad experiences with other providers. He made the space comfortable and was willing to work at a pace that am comfortable with. He has made himself available on numerous occasions, including holidays, especially when in crisis situations. Overall the level of compassion Mark has for his clients is exceptional, he goes above and beyond what most Therapists are willing to do, he even assisted when I was struggling with the insurance companies and did everything he could to lessen the stress of that situation. I would not be in the place I am today without his providers guidance and help. I cannot say enough positive things about this provider, I will be truly saddened when he retires. He is not just a wonderful therapist, but an overall genuine and kind human being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Miriam Mishon – Jun 10, 2024
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Very helpful
Telehealth
After unsuccessful attempts at counseling in the past, I was referred to Mark. I enjoyed speaking with Mark immediately. He made me feel at ease and spoke about what I was looking for and what he could offer.Besides talk therapy, Mark offered real tools. The first one helped me focus on what my issues were. Very helpful. Other tools have helped me directly with my ability to minimize my former reactions. Once I start ruminating on an issue over which I have no control, I am able to bring myself back to the present. (Saves a lot of wasted time being anxious and unhappy.) And finally, I am happy with Mark’s availability. I know if I want to talk he will get back to me within 24 hours. Amazing for such a busy practitioner. I am so happy that Mark has helped me be in control of my life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 07, 2024
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A remarkable person to work with.
Telehealth
Mark Greenfeld is an extraordinary psychotherapist. In the best clinical tradition I suspect he is painfully modest about such adulation. I believe that Mark Greenfeld is good for society as a whole because, unlike any other professional I've ever encountered, he has influenced people who have never worked with him, never studied or participated in his methods, certainly never met him personally, and, in general, have no idea who this New York City caricature might be. He has, however, unwittingly given permission to generations of people from all walks of life to experience self-acceptance in ways that were unthinkable only a few years ago. Compound this ability by decades in the field, and countless clients, and it is astonishing to consider how many lives, conditions, and choices he's changed for the better. He has put his skills at the service of innovation and investigation about which things I was in great need of resolving.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B.M. – Mar 21, 2024
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Awesome and real!
Mark Greenfeld helped our family immensely with the loss of our middle son. He knows exactly how to get to the root of the issue and helps to maneuver its solution. Our entire family can’t say enough!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 25, 2023
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Mark saved my life
Mark helped me indentify my mental health concerns with true empathy and care. Mark is understanding and really can help you in your life. I’m 6 years sober because of Mark. Mark helps you identify and treat yourself if you are ready for treatment. I cannot say enough good about him. If you’re truly ready to commit to yourself and get help, Mark is capable of helping you heal. He’s the best out there I’m convinced!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 24, 2023
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Excellent Counselor
He is flexible, kind and caring. He knows a variety of different strategies to use and recommend. He works around your schedule and makes attending counseling easy. Highly recommend!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jan 10, 2023
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I have been working with Mark for about 14 months which have been some of the darkest times of my life. Truthfully, I am not sure that I would have made it through this period of my life without his support and guidance. Prior to Mark, I worked with other therapists, but the tactics he has taught me far exceeds anything I have learned from prior therapists. I struggle with anxiety, am chronically ill, recently divorced, and have deep wounds that have shaped who and where I am today. Mark has helped me recognize triggers and reactive behaviors among so much else. Mark listens very well, remembers specific details, is very respectful of time, and is very compassionate. He is a human and I would be lying if I said he has never ticked me off, but we discussed what was bothering me and both were able to move beyond the experience. That means a lot to me. Mark also accepts insurance and deals with all the paperwork which is an added bonus to working with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan 07, 2023
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I have been going to Mark for years, he has helped me learn about myself and how to make changes to better my life. He is empathetic and has a passion for helping people with their mental health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 27, 2022
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Counseling Skills
I have worked with Mr Greenfeld for the past 2 years and having worked with many psychologists,social workers.psychiatrists,etc for many years,I am quite impressed both with his acquired skills as well as his devotion to his patients. He is always available, mainly remotely given the Covid issues. .Mark is a valuable resource to his many patients in need of his skills .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 25, 2022
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I was referred to Mark from a friend who highly recommended him, now I know why! Mark is warm, empathetic, insightful, and uses humor at appropriate times. He really "gets me." He relates in a way that is comforting yet challenging at the same time.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
S. Pidetta Webster, NY – Nov 28, 2020
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Truly outstanding. So good for either man or woman. Insightful, patient, intuitive and unbelievably caring. Helps you plot a pathway. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Pittsford, NY – Dec 11, 2018
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I think everyone would benefit from working with Mark. He listens and validates and honors what you have to share while offering strategies to work through the issue at hand. He has helped me and many family members and friends who I’ve recommended seeing Mark. He is welcoming, encouraging, supportive and has a nice sense of humor. I greatly appreciate the flexibility he has with his scheduling - evening and weekend hours are so convenient!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Nov 22, 2018
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Horrible...threatens to discharge me very appointment...I am paying big money to see him.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 08, 2018
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Mark is an outstanding LISTENER. There are multiple therapists who have their own issues that seem to overtake the conversation. It takes wisdom, maturity, intelligence and mostly compassion to really hear what someone is going through. Mark is that kind of caring person. I felt that someone heard me and that in itself is the characteristic of an outstanding therapist. He’s simply the best in Rochester, New York.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Stephen Satterwhite in Fairport New York – May 10, 2018
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Gets right to the root of the issues and gives rock-solid clinical advice and strategies, warm and empathetic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Allan M in Victor, NY – Dec 25, 2016
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About Me

biography

Mark Greenfeld, LCSW is a social worker in Pittsford, NY.
  • Social Work

  • Clinical Social Work

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Locations

Practice

Office55 Sullys Trl Ste D Pittsford, NY 14534
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