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Dr. Malinda Pence, OD

Dr. Malinda Pence, OD

Optometry

Dr. Malinda Pence, OD is an optometrist in Cincinnati, OH. She graduated from Ohio State University College of Medicine in 1998. She is accepting new patients.

4.4 Star Rating
Based on 7 reviews 4.4 Star Rating (7 reviews)

Practice

6725 Miami Ave Ste 101 Cincinnati, OH 45243

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Dr. Pence's Reviews

Likelihood to recommend Dr. Pence

4.4
7 ratings, 7 with a written review
5 star
86%
86%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
14%
14%

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Dr Pence and her team provide an excellent and comprehensive suite of eye care procedures. Not only is your vision tested, but you can receive highly informed information about the condition of your eyeballs, including macular degeneration and cataract formation. And then you can select new eyeglasses from their wide range of styles. Everyone is friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff – Nov 30, 2021
Jeff, Thank you for the kind review of our eye... Read More
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Thank you Madeira Optical! The entire staff was so helpful and flexible after a recent eye injury. They were able to get me in right away, and utilized their full resources to ensure a diagnosis and recovery plan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Roxanne – Apr 13, 2021
Thank you. Many people don't realize that we are... Read More
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Always easy to get an appointment when I’ve experienced eye problems. Very efficient office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
OH – Feb 09, 2019
Dr. Pence's Reply –
Thank you!
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Everything was great. Dr. Pence was attentive and explained proactively the reasons for little things some doctors skip
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave in Cincinnati , OH – Feb 07, 2019
Thank you! We are a doctor-owned practice and... Read More
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I have been seeing an optometrist pretty much all my life and by far this is the best practice in my experience. I am treated for a medical condition in my eye and the knowledge and approach here are on target and made me feel very comfortable. Great support when picking out frames and when being fitted for contacts. They ensure you not only see great but that you look and feel great too! I have referred friends and family, and they all have been very satisfied and complimentary!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Hayley Lauterbur in Cincinnati, OH – Feb 05, 2019
Dr. Pence's Reply –
Thank you Hayley!
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My wife and I are both in the design profession, so our eyes are terribly important to us. When we moved to Columbus, we found a new dentist and pediatrician for our girls, but we still make the 2-hour trek to Madeira Optical for eye appointments.The doctors and staff at Madeira Optical are that good. They are patient, professional and take great pains to explain what is going on with our ever-changing vision so we can understand our eyes' condition and make sound choices accordingly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Charles in Cincinnati, OH – Feb 04, 2019
Dr. Pence's Reply –
Thanks for such an amazing compliment!
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Horrible customer service!!! After making an appointment 24 hours prior to my visit and providing all insurance information. They inform me as Im walking through the door that they don't accept my insurance. My insurance was documented on their website as one they accept as well as the receptionist stated they accepted it when I provided my information when making the appointment. I completely understand not accepting the insurance however it is unacceptable to tell a patient / customer you don'
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Fairfield Township, OH – Jun 06, 2018
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About Me

Watch Dr. Pence's Video

care philosophy

Dr. Pence provides family and pediatric eye care in a multi-generational community-based private practice setting.

biography

Doctor Pence is a graduate of The Ohio State University College of Optometry. She is an active member of the American Optometric Association, Ohio Optometric Association & Cincinnati Optometric Association.

Dr. Pence practiced for...
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  • Optometry

  • Cornea & Contact Management

  • Low Vision Rehabilitation

  • Ohio State University College Of Medicine

    Medical School, 1998
  • Veterans Affairs Medical Center

    Internship Hospital, 1998
  • Veterans Affairs Medical Center

    Residency Hospital, 1998
  • Ohio State University - Columbus, Oh

    Undergraduate School, 1995
  • Prescription for Success, 7/8/2005

Focus on Diabetic Macular Edema

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Locations

Practice

Unavail6725 Miami Ave Ste 101 Cincinnati, OH 45243
1
  • Call
  • Fax
  • Hours
    • Mon: 9:30am - 6:00pm
    • Tue: 9:30am - 6:00pm
    • Wed: 9:30am - 6:00pm
    • Thu: 9:30am - 6:00pm
    • Fri: 9:30am - 2:30pm
    • Sat: 9:30am - 2:45pm
    • Sun: closed
  • Directions