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Dr. Madonna Santos, OD

Dr. Madonna Santos, OD

Optometry

Dr. Madonna Santos, OD is an optometrist in Agawam, MA. She is accepting new patients.

4.7 Star Rating
Based on 13 reviews 4.7 Star Rating (13 reviews)

Practice

170 Main St Agawam, MA 01001
(413) 789-7711

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Santos' Reviews

Likelihood to recommend Dr. Santos

4.7
13 ratings, 4 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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She was wonderful and caring. I cant say enough. I had a floater and called her office and she wanted me to come in and that showed me that she truly cared and was concerned . My experience was wonderful. She was very gentle in her approach and was very thorough. She listened to me and really cared about me. That I feel is the most important thing. She knew exactly what was going on and explained everything to me after the exam and what to do in case it got worse. I highly recommend Dr Santos.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Collamore – Jul 03, 2021
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Just got an appointment with her from the likes of her staff, I think it's going to be a welcoming appointment.
What went well
No results
What could be improved
No results
Helpful
James l. Dean – Jun 04, 2021
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Dr. Santos is highly professional, skilled, and very caring. I recommend her to everyone who is asking me for a referral. Never rushes me, explains everything thoroughly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anne Herzog – Jun 15, 2020
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Ethan says she is Amazing,she explains every procedure to him,and answers all questions to his 11 year old level,so kind and understanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Ethan, Steve Carlin in Agawam,MA – Jun 12, 2016
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Leave a review

How was your experience with Dr. Santos?

Eye Health Spotlight

About Me

biography

Dr. Madonna Santos, OD is an optometrist in Agawam, MA. She is accepting new patients.

  • Optometry

  • English

  • Portuguese

Focus on Wet Macular Degeneration

Locations

Practice

Madonna M. Santos OD170 Main St Agawam, MA 01001
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