


Dr. Lisa Redilla, OD
Optometry
Dr. Lisa Redilla, OD is an optometrist in Westland, MI.
3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)
Practice
35000 Warren Rd Westland, MI 48185Compare Dr. Lisa Redilla, OD with other Optometrists near you
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Dr. Redilla's Reviews
Likelihood to recommend Dr. Redilla
3.7
3 ratings, 2 with a written review
5 star | 67% | 67% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 33% | 33% |
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I had an appointment with Lisa Redilla at Costco in Livonia for an annual eye exam. From the beginning, she was very rude. When I told her I forgot my glasses at home, she raised her eyebrows and rolled her eyes while looking at my chart. She subsequently continued to be judgmental for the entire appointment. She told me “do you know you have a problem with your muscle?” I wanted to ask which muscle she was talking about, but she was so off-putting that I did not feel comfortable asking for clarification. She did not explain what she meant and sarcastically said, “but you probably already know that.” I am a physician and I was appalled at how rude and judgmental this provider was. The first thing they teach you when you are training to be a healthcare professional is to treat patients with compassion and respect; they emphasize the importance of not being judgmental. I am not sure where this provider was trained, but she must have missed that lecture. Go elsewhere for your eye care.
What went well
No results
What could be improved
No results
Helpful
Feb 25, 2020
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She is Very Patient and Extremely Knowledgable. Dr Redilla is the ONLY Optometrist I will ever see. I would recommend Dr. Redilla everyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Vershaun Jones in Westland, MI – Dec 25, 2018
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How was your experience with Dr. Redilla?Overall Patient Satisfaction
3responses
Likelihood of recommending Dr. Redilla to family and friends is 3.6666667 out of 5
About Me
biography
Dr. Lisa Redilla, OD is an optometrist in Westland, MI.Optometry
Focus on Graves' Disease
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Locations
Practice
Office35000 Warren Rd Westland, MI 48185