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Dr. Lisa Greene, OD

Dr. Lisa Greene, OD

Optometry

Dr. Lisa Greene, OD is an optometrist in Arden, NC.

2.9 Star Rating
Based on 12 reviews 2.9 Star Rating (12 reviews)

Practice

559 Long Shoals Rd Ste 100 Arden, NC 28704

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Dr. Greene's Reviews

Likelihood to recommend Dr. Greene

2.9
12 ratings, 10 with a written review
5 star
42%
42%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Mistake
Nice facility, but not a place you want to trust with your eyesight. Changing opinions and recommendations, a lack of attention to detail and preexisting medical conditions,, poor referrals, unresponsive to customer questions and requests. Try anyone else first.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Ex-patient – Mar 30, 2024
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My husband and I went to Dr. Greene for 9 years. The only reason we are not still with her is we moved to Florida. She is the best. Would recommend her to anyone for any condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jane A. Shackelford – Feb 04, 2021
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Dr. Greene was friendly and competent, however, her front office staff is some of the worst I have ever encountered. It has been a nightmare trying to reorder my contacts so I simply gave up and ordered online today in less than 10 minutes. Over the past six months I have called the office four times and each time the staff was short, curt, and nothing less than rude. The same has been true when dealing in person with the person who I suspect to be the office manager. I felt as thought I was inconveniencing her when I came in to reorder contacts. When their credit card reader would not take my Lens Crafters credit card (which is less than a year old), she made snide remarks such as "We hardly ever see these cards anymore" and "Our (machine) probably won't read it since it hasn't been working." True to her word, the machine would not read the card which inspired her to ask sarcastically "Well, don't you have another card?" I left without ordering my contacts and will not be back.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Angela Ballard – Nov 27, 2019
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Great service, great team! Great being able to just walk over to LensCrafters and my info is already pulled up and ready
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marcus D in Asheville, NC – Jun 23, 2017
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Dr. Greene and her staff are the best vision office I've ever been to. Sad reading these other reviews saying negative things that are not in their control. They have top of the line equipment and software, and the process is honed to be fast and fluid. Dr. Greene is extremely knowledgeable and takes into account your lifestyle, as opposed to just being concerned about the sale. I trust her with mine and my family's eyes completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Asheville, NC – Jun 10, 2017
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She was not friendly at all.
What went well
  • Staff friendliness
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brevard, NC – Mar 24, 2017
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Dr. Greene was very nice and personable. I enjoyed talking to her throughout my visit. Glad I found this office, must better than the office I was going to before here. Thanks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Arden, NC – Mar 21, 2017
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Dr. Greene will run tests that you signed not to have done and then turn you into a collection agency. Worst experience ever, and I did not receive the correct prescription for glasses.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Emily Ayerws in Candler, NC – Feb 18, 2017
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I never give 5 stars as I believe there is always room for improvement but I am extremely pleased with Dr. Lisa Greene and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cindy McFee Brown in Candler, NC – Feb 17, 2017
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One should fear an examination when a doctor states either you should see little improvement with your new glasses or by correcting your near vision will make your far vision clearer. When I left Dr. Greene's office, I was skeptical that I had an adequate examination. Paid $350.00 for a new set of glasses, of which I waited 3 weeks for new lenses. Both far and near vision correction much worse with new glasses. Must schedule new refractory exam with new doctor and spend more money and time.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Steve in Arden, NC – Aug 11, 2016
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About Me

biography

Dr. Lisa Greene, OD is an optometrist in Arden, NC.
  • Optometry

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Locations

Practice

Asheville Vision and Wellness OD PLLC559 Long Shoals Rd Ste 100 Arden, NC 28704
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