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Lillian Chang, LMFT

Lillian Chang, LMFT

Marriage & Family Therapy

Lillian Chang, LMFT is a marriage & family therapist in West Covina, CA. She is accepting telehealth appointments.

3.8 Star Rating
Based on 6 reviews 3.8 Star Rating (6 reviews)

Practice

150 N Grand Ave Ste 212 West Covina, CA 91791
Telehealth available

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Lillian Chang's Reviews

Likelihood to recommend Lillian Chang

3.8
6 ratings, 5 with a written review
5 star
50%
50%
4 star
17%
17%
3 star
17%
17%
2 star
0%
0%
1 star
17%
17%

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Thankful for her help!
Telehealth
Been seeing Lillian since 2018 and since then there's huge improvement in my levels of anxiety and depression. She's very helpful and encouraging on problems I find difficult to deal with. I love that she's on the talkative side because I'm more quiet and anxious, making it easy to talk about my situation and feeling. She puts a lot of effort and time to see what solutions will help me during any difficulties I encountered. I'm very grateful to all the help she has provided me all these years!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 06, 2024
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I have been seeing Lillian for awhile and it has been great. She truly cares about her clients and always tries to accommodate busy schedules. She never cancels appointments and is punctual. Communications is overall great. Lillian has a sense of humor which makes sessions enjoyable. She is very honest which appreciate . I look forward to our weekly discussions where I can discuss anything that is bothering me or has occurred throughout the week. I find it helpful to come to sessions prepare of what I want to discuss so I can hit each point.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 10, 2021
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Lillian Chang is a very loving compassionate person who care about healing people. I've been depressed for 18 years from, mental/physical abuse, leading to one bad relationship to another. My first visit was al ot of in take information, which led into a really good relaxing conversation. As we talked I found myself comfortable enough just sharing. In that she was to ask me more question which led to opening up more things I didn't feel was important to my release and healing. Never judge or compare a technique too your expectations. She is a diamond in the rough. Trust the journey with her, I was blessed to find the best?? Having love for what she does shows.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
ACW – Aug 01, 2021
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Lillian Chang is overall a good therapist. I always feel like I can open up to her about anything and she won't judge me or undermine me. Having her as a therapist does have it's pros and cons though. Pros: - Tries her best to accommodate to your schedule. - Great Listener - Great at following-up with you from the previous session - Sessions always start on time -Great communication (always lets me know when she plans to cancel session ahead of time and is very responsive whenever I message her.) Cons: - Often talks about her own problems during session - Often eats or drinks during session (asks beforehand, but it's still unprofessional) - Often tries to take care of things with other clients during session (scheduling)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Dec 03, 2019
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A very unprofessional therapist. She taught you ways those you could also find online. She seems not knowing what she's doing, and you don't want to visit her for the 2nd time. Find other therapist. She's the worst I've ever seen.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Oct 08, 2019
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About Me

biography

Lillian Chang, LMFT is a marriage & family therapist in West Covina, CA. She is accepting telehealth appointments.
  • Marriage & Family Therapy

  • English

  • Mandarin

Locations

Practice

A Whole New You Licensed Clinical Social Worker Inc150 N Grand Ave Ste 212 West Covina, CA 91791
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