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Lauren Surrock, PA-C

Lauren Surrock, PA-C

Physician Assistant (PA)

Lauren Surrock, PA-C is a physician assistant in Frankenmuth, MI. She graduated from Chatham University in 2011. She is accepting new patients.

4.1 Star Rating
Based on 13 reviews 4.1 Star Rating (13 reviews)

Practice

154 S Main St Ste 6 Frankenmuth, MI 48734

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Lauren Surrock's Reviews

Likelihood to recommend Lauren Surrock

4.1
13 ratings, 11 with a written review
5 star
77%
77%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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Lauren is knowledgeable, considerate, attentive, and overall a wonderful provider. I have several ongoing medical conditions and have seen more than a dozen different doctors to manage my long-term issues. No one has ever been as helpful and amazing as Lauren and her staff. I would never go back to any of the other providers I have seen and hope to be a patient of Lauren's for a long time to come!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashlei Johnson – Jul 08, 2020
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Sub par, unprofessional and completely does not know how to run a business. How she is able to open her own practice without a working MD or DO in the office full-time is questionable.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Aug 01, 2019
We're very sorry you feel this way. It's... Read More
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???? Awesome PA...very attentive cares about your well being
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tamara in Millington, MI – Jul 08, 2019
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I have been a patient of Frankenmuth Medical for some time now. NEVER have I had a bad experience with her or her staff. She listens and lets you tell her your concerns, where many doctors dont, she is professional, knowledgeable, kind and frriendly. Her staff is professional, kind and also knowledgeable. It is her job to sometimes tell us the things that we dont want to hear and to help correct them. Insurances sometimes tie the hands of a doctor so they cant do the things needed without following the insurance guidelines. I will recommend anyone to go see Lauren Surrock and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lynn Hayward in VASSAR, MI – Jun 25, 2019
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Lauren takes the time needed to understand you and explain the options available. I have recommended her to several of my family members and friends. She has a excellent team of staff that are friendly and make you feel comfortable from the first time you walk in the door. I feel lucky to have found Frankenmuth Medical Associates.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 09, 2019
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I was a new patient and seeing here for the first time. She took the time to here my concerns and offered many options for me to choose and supported my decision.
What went well
No results
What could be improved
No results
Helpful
Mar 28, 2019
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Puts you at ease first time you meet her. Listens very well. Very knowledgeable and has a wonderful staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lee Deason – Feb 16, 2019
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Very hard to deal with, had problems get my 12 maintenances medications. Had problems trying to get my C-PAP supplies, still haven't got that resolved. She doesn't take honest criticism well. I told her I was getting a new doctor in January but for now my insurance company says I have to work with her till then. She closed my account and withdrew my sleep study referral and will not work with second medical supply company. What kind medical professional acts this way
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Kimmie Charron – Dec 12, 2018
I sincerely care for my patients. I go out of my... Read More
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Lauren is an excellent provider and takes the time so patients understand what the treatment plan is. Her staff is friendly and efficient and I would recommend her to all my friends and family. She is an excellent choice for the community and their healthcare needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Frankenmuth, Mi – Apr 05, 2018
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I have visit this facility many times with my 2 small children and have always has great service from Lauren and staff . She takes the time to actually listen and makes my children feel comfortable being at the office .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Flushing, MI – Jan 19, 2017
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Horrible. She's judgemental. You should make your patient feel as comfortable as possible and not make them feel worse than they already do. Obviously, the reason to go to a doctor is because you feel something is not right. It is not her job to feel any personal way about the patient. She should keep her opinions and thoughts that aren't medical related to herself.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jane Doe in Flint, MI – Dec 23, 2016
I cannot make everyone happy. It is my highest... Read More
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About Me

care philosophy

It is my highest priority to be kind, caring and non-judgmental. I strive to give each patient individualized, competent and complete medical care. I take pride in making sure I am doing what is best for the patient.  

biography

Lauren Surrock is a Board Certified Physician Assistant, certified by the National Commission on Certification of Physician Assistants since 2011.  She specializes in general, family, and acute care medicine. Ms. Surrock completed her Bachelor...read more
  • Physician Assistant (PA)

  • Emergency Medicine (Physician Assistant)

  • Family Medicine (Physician Assistant)

  • Adolescent Medicine (Physician Assistant)

  • Adult Medicine (Physician Assistant)

  • General Practice (Physician Assistant)

  • Occupational Medicine (Physician Assistant)

  • Orthopedic Sports Medicine (Physician Assistant)

  • Orthopedics (Physician Assistant)

  • Pediatrics (Physician Assistant)

  • Urgent Care Medicine (Physician Assistant)

  • Chatham University

    Medical School, 2011
  • University Of Pittsburgh

    Undergraduate School, 2008
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Frankenmuth Medical Associates154 S Main St Ste 6 Frankenmuth, MI 48734
1
Saginaw Medical Associates150 Plymouth Rd Saginaw, MI 48638
2