Lauren Ball, NP

Horrible experience. Had to wait 2 months for an appointment, which is understandable for a specialty clinic. Dr. Hall had to reschedule my appointment three business days before resulting in a huge schedule shuffle on my part, but no problem, I understand schedules change. The day of my appointment I arrived 11 minutes late because the text message I received sent me to building 1740 instead of building 1760. I shared the message with the practice manager and she consulted with Dr. Hall, who refused to see me because I arrived 11 minutes late. There where 2 other patients in the waiting room when I arrived, 0 patients when I left. I drove 45 minutes to Lexington only to be told I would have to reschedule. Do NOT recommend.