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Dr. Kruti Shah, OD

Dr. Kruti Shah, OD

Optometry

Dr. Kruti Shah, OD is an optometrist in Hackettstown, NJ. She is accepting new patients.

4.6 Star Rating
Based on 9 reviews 4.6 Star Rating (9 reviews)

Practice

500 Willow Grove St Hackettstown, NJ 07840
Patient Favorite Award

Dr. Shah is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Shah's Reviews

Likelihood to recommend Dr. Shah

4.6
9 ratings, 9 with a written review
5 star
89%
89%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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Highly recommend!
I highly recommend Dr. Shah! She explains everything and is very thorough. Answers all my questions and is very pleasant. Her office staff also does a very good job. I have high confidence being under her care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Very attentive and personal
Been working with Dr. Shah for a number of years r a retina problem I have. She always does a thorough exam, explains everything and answers all my questions. Very personable as well.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2025
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Explains things so you can understand. Dr Shah is thorough, professional , courteous and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Deuel – Apr 07, 2025
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Very personable and answers all of my questions and needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chapin Gary R. – Apr 01, 2025
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Best in Warren & Morris County
I’ve been seeing Dr Shah since 2017 and have continuously experienced great service, care, and attention to detail. I chose Dr Shah and Lalin Eye after vetting 5 different providers for my LASIK procedure in 2017.Unlike a lot of other doctors who treat their office like a chop shop to churn patients in and out, Dr. Shah takes time with you to listen and discuss any thoughts or concerns they have, then offers a detailed - but easily understood - explanation of their eye health and any considerations for both now and the future.I’ve been to a lot of optometrists and ophthalmologists across four different states and Dr. Shah is by far the most personable, friendly, caring and best care for my eye health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J – Mar 29, 2025
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Good experience
I was very satisfied with my visit. Called Thursday afternoon and they fit me in Friday morning. Staff was polite and professional. I was prepped and saw Dr.Shah within 30 minutes. She was thorough and willing to answer all my questions. As someone who doesn’t ever have eye issues this was a new experience for me. I would recommend to anyone who needs an eye doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2025
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I have been followed by Dr. Shah for 1.5 years for corneal erosion and dry eye due to Bells Palsy. The staff have been very helpful in scheduling appts. especially when urgent treatment required. Dr. Shah has treated the discomfort successfully with medication prescribed and the visual difficulties with eyeglass prescription. Thank you to Dr. Shah and staff for their professionalism.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eileen F. – Mar 01, 2025
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Don't waste your time....
Absolutely unprofessional and zero respect to the patients .Got the prescription at my first visit ( finally saw the doctor 35 minutes after appointment scheduled . one hour after I came in ) . Ordered the glasses, however total blurring vision and headache experienced. Then compared to my previous prescription.....numbers changed by 50 to 300% ! It looked like the prescription for huge eye defect, while I need mild progressive glasses. I understand that small mistake may happen, however it was absolutely different than it should be. Looks like someone did it with zero knowledge, while I met...the doctor ? . Revisiting.... Set the appointment at 10.00 AM. at 10.20 , person with appointment after my schedule, was asked to the doctor office. At 10.40 , hoping finally it is my time, another person ( with appointment at 10.30 ) was asked to get in, with nice welcome : 'Hi, how are you, please come in' ) . I left the waiting room at 10.45 while I couldn't spend entire day just for fixing w
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Athan – Aug 31, 2024
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Great doc! Pays attention to details
Been going for years. Dr shah sees details that lessor doctors would have missed
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 24, 2023
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About Me

biography

Dr. Kruti Shah, OD is an optometrist in Hackettstown, NJ. She is accepting new patients.
  • Optometry

  • English

  • Gujarati

  • Hindi

Patient Favorite Award

Dr. Shah is a patient favorite Optometrist

    Read our methodology

    Locations

    Practice

    Harold S Lappin MD PA500 Willow Grove St Hackettstown, NJ 07840
    1

    Practice

    Office330 South St Ste 1 Morristown, NJ 07960
    2