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Kim Mack, MFT

Kim Mack, MFT

Marriage & Family Therapy

Kim Mack, MFT is a marriage & family therapist in Richmond, CA.

4 Star Rating
Based on 3 reviews 4 Star Rating (3 reviews)

Practice

777 Sonoma St Richmond, CA 94805

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Kim Mack's Reviews

Likelihood to recommend Kim Mack

4.0
3 ratings, 2 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
33%
33%
1 star
0%
0%

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He seemed like he would be good at counselling but his administrative work makes this unacceptable. We were told that we would meet at the same time on Mondays every week. My partner wasn't able to meet next Monday due to a trip so Kim had said he might be able to do Wednesday that week and would let us know otherwise we would just skip that week and go back to meeting Monday at 10. I tried to call him multiple times since our first session to see if he was able to reschedule us. No response. So we went to our regular appointment time on Monday and waiting for him. We could see his car at the building and I tried calling him multiple times to let him know we were outside but he never responded and after 20 minutes we got fed up and left. This is completely unacceptable behavior from a therapist so I would caution anyone considering him for couples therapy unless your issues and time are not that important.
What went well
  • Listened & answered questions
What could be improved
  • Office environment
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Vincent – Oct 09, 2023
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Very easy to talk to. Understanding and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Carol Oller in Pinole, CA – May 10, 2016
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Leave a review

How was your experience with Kim Mack?

About Me

biography

Kim Mack, MFT is a marriage & family therapist in Richmond, CA.
  • Marriage & Family Therapy

Locations

Practice

Office777 Sonoma St Richmond, CA 94805
1