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Kelsey Krueger, LMHC

Kelsey Krueger, LMHC

Counseling

Kelsey Krueger, LMHC is a counselor in Rochester, NY. She is accepting telehealth appointments.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

81 Lake Ave Rochester, NY 14608
Telehealth available

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Kelsey Krueger's Reviews

Likelihood to recommend Kelsey Krueger

3.0
2 ratings, 2 with a written review
5 star
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4 star
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3 star
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1 star
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Judgmental, Discriminatory
Telehealth
After working with Kelsey for several months and finally making improvement in independent implementation of CBT and stress management techniques, she went out on maternity leave. At the time of her departure, I stated I did not plan to search for another therapist because of the time, energy and cost inherent to the endeavor, especially working long hours. Upon her return, she learned of my history of disordered eating patterns and refused to work with me despite being in recovery, biweekly participation in support group, oversight by primary physician. Finding a therapist that shares your philosophy and goals of therapy is paramount to treatment outcome. I have not yet found another therapist and feel betrayed and abandoned by Kelsey. As a medical provider with the same level of education, never in my life can I imagine turning a patient away that asks for help. Never.
What went well
  • Appointment scheduling
  • Explained conditions well
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Samantha – Oct 05, 2024
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She's an excellent therapist! I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chrissy Michaels in Rochester, NY – Oct 23, 2018
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About Me

biography

Kelsey Krueger, LMHC is a counselor in Rochester, NY. She is accepting telehealth appointments.
  • Counseling

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Locations

Practice

Roxhester Regional Health System81 Lake Ave Rochester, NY 14608
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