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Kelley Machado, M

Kelley Machado, M

Counseling
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Kelley Machado, M is a counselor in Portland, ME. She is not accepting new patients.

2.7 Star Rating
Based on 3 reviews 2.7 Star Rating (3 reviews)
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Care Philosophy

"We are a technology-enabled mental health group, on a mission to help clients find affordable mental health care."

- Kelley Machado, M

At a Glance

  • Explains Conditions Well • Patients said this provider explains conditions well. See reviews
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Kelley Machado's Reviews

Likelihood to recommend Kelley Machado

2.7
3 ratings, 3 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
33%
33%
1 star
33%
33%

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Do not waste your time with her.
If I could give her a zero rating I would. She is the most unprofessional "professional" I have ever worked with. She does not show up to her sessions on time and on occasion, not at all. She seems like she just struggles through the appointments to make money. She has ended several of our sessions early as well and took most of our virtual sessions from her bed! Very argumentative as well. I would not recommend wasting your money and time on this person, you will be very disappointed.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 02, 2023
×Post a ResponseAre you Kelley Machado?
Kelley is amazing! I’m so glad I found her. She is kind, knowledgeable, insightful and has really helped me see things in a way no other therapist was able to. She won’t do the work for you and she’ll make you dig deep, I think that’s so valuable in a counselor! Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 28, 2020
×Post a ResponseAre you Kelley Machado?
With Kelley, I found she’s gave a lot of cookie cutter responses and I constantly felt I was always receiving only half her attention. She otherwise seems nice, and may help if you are going through some form of acute stress, but I would not recommend her for any intensive therapy for persistent/chronic mental or emotional issues.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Met through BetterHelp app. – Aug 17, 2018
×Post a ResponseAre you Kelley Machado?

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About Me

care philosophy

We are a technology-enabled mental health group, on a mission to help clients find affordable mental health care.

biography

Hello, my name is Kelley Machado, I am a Licensed Clinical Social Worker in Connecticut. You may wonder what does Licensed Clinical Social Worker mean, what does that allow me to do? As a Licensed Clinical Social Worker I have the unique opportunity...read more

  • Counseling

  • Grief and Bereavement

  • Psychological Trauma