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Very happy.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Cheryl in Huntersville, nC – Mar 28, 2018

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I heard this was the place to be but I was mistaken. I could get an appointment easy.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Didn't trust the provider's decisions

Helpful

Frank Stein in Mint Hill – Mar 01, 2018

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Not what I expected

What went well

Wait times

What could be improved

Office environment
Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Didn't trust the provider's decisions

Helpful

Charlotte in Mint Hill – Mar 01, 2018

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My experience with Dr. Kelly, has been wonderful, she is a professional and a Healer in the sense that she knows the function of the human spine and how to adjust my body so I can live a normal life; after an adjustment I walk tall and feel youthful and strong. Dr. Kelly, gave me my life back and I'll always have her in my life.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Ricky L. Blakeney in Charlotte, NC 28269 – Jan 04, 2017

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My experiences with Charlotte Spine and Pain Relief Center have very beneficial from the start. I have received services from both Drs. Helmendach and found them to be very professional, personable and caring. The office staff have also been excellent. I have recommended others to their services and will continue my treatment there.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

William C in Charlotte, NC – Dec 05, 2016

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She is the best!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Sara-Blythe Bennett in Charlotte, NC – Dec 05, 2016

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If it where not for Dr. Kelley, I would be in a lot of back pain, (which I do not have Thanks to her.)she has been working with me monthly now for 3 years, and I always walk out of her office so much better than I have walked in. I look forward to my monthly visits.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Terri Y. in Indian Trail, NC – Dec 04, 2016

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She is so caring and knows her patients . Very friendly very caring. TAkes time with you and gives you advice.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

Frank fiumefreddo in Charlotte, NC – Dec 03, 2016

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Dr. Kelly is professional and friendly, she has helped me more then any other Dr. or physical therapist has in the past 11years. I highly recommend her to anyone!! Thank you Dr. Kelly and Taylor for always being friendly and make me feel welcome!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

Henry Sandoval in Charlotte, North Carolina – Dec 03, 2016

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Dr. Kelley is incredibly gifted in helping you in your healing process. She knows the exact questions to ask and always has the perfect adjustment and added helps in your recovery.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Angela in Charlotte, NC – Dec 03, 2016

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My family and I have been patients of dr. Helmendacity for over 10 years. We trust her completely and feel like we are not only patients but friends. The staff has always super friendly and helpful. If you want a excellent doctor that is also caring, passionate about her profession and takes the time to explain everything, then Dr. H is who you need to see.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Indian Trail, NC – Dec 03, 2016

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Dr. Kelley H. is so great with our entire family! I have grown up under her care, from childhood to stressful college days, full-time work, two pregnancies and now to my family. Dr. Kelley is always patient and understanding, especially with my young children. She always takes time to listen to what's going on and provides great care and attention to what we need. Highly recommended!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Kristi J in Charlotte, NC – Dec 03, 2016

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Know Before You Go

About Me

care philosophy

Dr. Kelley is committed to her patients by learning the latest advancements in health enhancement to ensure each patient gets the personalized treatment needed to feel better. When people come to see us in pain, they want relief...yesterday. I understand that completely.

biography

Kelley Helmendach, DC, has over 25 years of experience in chiropractic care. She is one of a few chiropractic physicians in North Carolina with post-graduate certification in Pediatric and Pregnancy care. She also focuses on help for low back and...read more