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Kaylee Zapata

Kaylee Zapata

Nursing (Nurse Practitioner)

Kaylee Zapata is a nurse practitioner in Grafton, VA.

4.7 Star Rating
Based on 26 reviews 4.7 Star Rating (26 reviews)

Practice

222 Grafton Dr Grafton, VA 23692
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Kaylee Zapata is a patient favorite Nurse Practitioner

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Kaylee Zapata's Reviews

Likelihood to recommend Kaylee Zapata

4.7
26 ratings, 22 with a written review
5 star
85%
85%
4 star
12%
12%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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She explains very well and always follows up. She is very kind.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
uthomporn Rogers – Jun 26, 2020
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Kaylee was excellent, knowledgeable, professional and answered all my questions. I recommend her very highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jane Gage – Jun 25, 2020
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NP Zapata was very pleasant and was exceptionally thorough. She looked beyond the obvious to get a more accurate diagnosis.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
E K Perry – Jun 18, 2020
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Kind, caring, understanding and wonderfully easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
kate hamaker – Jun 18, 2020
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My visit with Kaylee was pleasant and informative and addressed my needs for the visit. The staff, likewise, was pleasant, efficient and helpful when needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 15, 2020
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Went in with back pain she was very attentive to what I needed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 11, 2020
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Kaylee ticked off all my boxes! Personable, like able, thorough, and in touch with the needs of her patients. TPMG has a true jewel and I look forward to seeing her again.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Elizabeth Fye – Jun 11, 2020
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I enjoyed the time I spent with her, she knows her stuff and is quite pleasant
What went well
No results
What could be improved
No results
Helpful
Clark Dewing – Jun 11, 2020
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2020
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Office staff very efficient. Kaylee was very thorough, confident and knowledgeable. She spent a lot of time with me and I didn’t feel rushed. She was running late, hoping that was just this visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jun 11, 2020
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Routine visit, she was outstanding and listened to my concerns.
What went well
No results
What could be improved
No results
Helpful
Charles V Moore Jr – Jun 08, 2020
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Very professional, responded immediately in regards with current health concerns, if she did not have an exact answer to a question she referred another health professional to further address the concern.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 05, 2020
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Kaylee and the staff are great. Kaylee was in promptly, was very kind and professional. She welcomed me as a new patient and explained their process to me. She took care of my medical needs and explained everything to me in a manner I could easily understand.
What went well
No results
What could be improved
No results
Helpful
Jun 04, 2020
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Very respectful and knowledgeable. When presented with a tough question, she was not afraid to consult with another doctor to give me a good answer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John G Soper – Jun 04, 2020
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Kaylee was very friendly and knowledgeable. She took time to answer questions about some concerns I was having other than what I was seeing her for. Would definitely see her again.
What went well
No results
What could be improved
No results
Helpful
Bonnie Llewellyn – May 21, 2020
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Kaylee asked many questions and was very relatable. She also put a long term plan in place for my health while knowing how my insurance could be impacted. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Scott M – May 14, 2020
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Took the time to explain things and was very nice.
What went well
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Apr 14, 2020
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Kaylee was rude and disrespectful. I wouldn’t go to her again
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 14, 2020
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Visit went really well.This was my first visit with Kaylee.I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Patsy Fleenor – Apr 14, 2020
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Made you feel right at home and knew exactly what symptoms I had. Dry efficient and would go back to her again.
What went well
No results
What could be improved
No results
Helpful
Robert Bennett – Apr 07, 2020
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About Me

biography

Kaylee Zapata is a nurse practitioner in Grafton, VA.
  • Nursing (Nurse Practitioner)

Patient Favorite Award

Kaylee Zapata is a patient favorite Nurse Practitioner

    Read our methodology

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    Locations

    Practice

    Office222 Grafton Dr Grafton, VA 23692
    1