


Katie Knox, NCC
Counseling
Katie Knox, NCC is a counselor in Saint Clairsville, OH. She is accepting new patients and telehealth appointments.
3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)
Practice
46770 National Rd Saint Clairsville, OH 43950Telehealth available
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Katie Knox's Reviews
Likelihood to recommend Katie Knox
3.7
3 ratings, 2 with a written review
5 star | 67% | 67% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 33% | 33% |
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My husband and I were referred to Katie Knox when we lost our baby at 37 weeks. She was extremely unprofessional and rude and showed no sense of empathy whatsoever. On the phone, she referred to us as "the people with the stillborn," which is extremely insensitive. When we finally did get into see her, she had double booked us and continued to show unprofessionalism while speaking with her other client on the phone in front of us. I would not recommend her for any sort of counseling, esp. grief.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
St. Clairsville, OH – Apr 11, 2017
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Katie is empathetic and has really helped me with my illness. She is very professional and returns calls & texts promptly. She runs her appointments on schedule but you never feel rushed and the waiting time is short. She is a very positive person. She also offers Saturday appointments. I see her in her St. Clairsville, Ohio office which is very comfortable and pleasant. I highly recommend Katie.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Karen Fatula in St. Clairsville, OH – Feb 17, 2017
Post a ResponseAre you Katie Knox?
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How was your experience with Katie Knox?Overall Patient Satisfaction
3responses
Likelihood of recommending Katie Knox to family and friends is 3.6666667 out of 5
About Me
biography
Katie Knox, NCC is a counselor in Saint Clairsville, OH. She is accepting new patients and telehealth appointments.Counseling
Focus on Depression
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Locations
Practice
Katie Knox & Associates Counseling Services46770 National Rd Saint Clairsville, OH 43950