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Dr. John Berg, OD

Dr. John Berg, OD

Optometry

Dr. John Berg, OD is an optometrist in Copperas Cove, TX. He is accepting new patients.

3.9 Star Rating
Based on 11 reviews 3.9 Star Rating (11 reviews)

Practice

2724 E Business 190 Copperas Cove, TX 76522

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Berg's Reviews

Likelihood to recommend Dr. Berg

3.9
11 ratings, 8 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
27%
27%

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Great
The dr was amazing very friendly and kind took me in even though it would have pushed into after hours. Thank you :)
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Albedo – Dec 14, 2024
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Great Dr.
My experience with Dr. Berg was great. He was very thorough and answered all of my questions. The lady at the desk was very nice and helpful. I recommend Dr Berg to anyone who needs an optometrist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 05, 2023
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Dr. Berg Is Kind, Considerate, and Accurate
I’ve been going to him for years. We moved, and I tried a different doctor, but their prescription was incorrect. I drove to Dr. Berg, and he gave me the correct prescription.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 13, 2023
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I had the best exam very thorough He took his time with me. Very patient with me. I’ve just called for my next one. If he is gonna take his time with me then he does with all his patients I don’t mind waiting although I didn’t have to
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kim Powell – Apr 05, 2021
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This was the best eye exam I’ve ever had. Unlike other exams where I was rushed through the process, Dr. Berg took his time with the exam and patiently answered all my questions and discussed all options. He even put in my contacts to show me how it’s done. Excellent service at a very reasonable price; I highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sieglinde Ancheta – Sep 29, 2020
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Never may it in for a visit but just from dealing with them over the phone I can say they are the rudest office I have ever dealt with. I was trying to ask a simple questions regarding insurance (I was on the phone for less than 5 minutes) and whoever originally answered the phone (as she didn't provide me her name) had an attitude problem and when the phone was passed off to Dr. Berg he simply said "Goodbye" and hung up on me. Zero customer service. I will never consider this office again nor will I ever recommend them to anyone.
What went well
No results
What could be improved
No results
Helpful
Ashley – Oct 30, 2019
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Walked in as a new patient and the secretary(?) at the front desk was very rude and said flatly fill this out and sign this but do it in the waiting room. No pleasantry at all. The doctor was 20 minutes late for the appointment. During the checkout, I asked if they accepted debit and was told yes but it was run as credit with no explanation. The RX was also written incorrectly. I left with my prescription and went to the optical store next door and the Dr. was talking about me when I entered
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
sctx in Copperas Cove, TX – Sep 07, 2016
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The woman at the front desk was extremely rude and unfriendly. The doctor was nice and helpful but very late for the appointment.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Joshua Drye in Copperas Cove, TX – Jun 19, 2016
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About Me

care philosophy

To provide the best vision care possible
  • Optometry

  • Cornea & Contact Management

  • University Of Houston

    Medical School
  • Penn State University

  • ARCOM (Army Commendation Award)

  • Board Approved in Therapeutic Optometry

Locations

Practice

Office2724 E Business 190 Copperas Cove, TX 76522
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