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Joe Santos, ACSW

Joe Santos, ACSW

Mental Health

Joe Santos, ACSW is a mental health professional in Sierra Vista, AZ. He is accepting new patients.

4.6 Star Rating
Based on 19 reviews 4.6 Star Rating (19 reviews)

Practice

302 El Camino Real Ste 11A Sierra Vista, AZ 85635

Make an Appointment

Biography

"I am a Licensed Clinical Social Worker residing in Sierra Vista, Arizona, since 1996. 

I am a Retired US Army Veteran. 

Additionally, I am Bilingual (English/Spanish), and am capable..."

- Joe Santos, ACSW

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Joe Santos' Reviews

Likelihood to recommend Joe Santos

4.6
19 ratings, 13 with a written review
5 star
89%
89%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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A Veterans choice in crisis
Mr. Santos provides a safe and open environment for me to open up and work through difficult topics. I would recommend him to other veterans, as I believe he understands the issues we deal with daily. He is always available and works around my busy schedule. The cliff notes would say "he understands and works with you. "
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 29, 2023
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A wonderful experience
I came to Joe when I had experienced a traumatic event in my life. With his help I was able to recover more quickly than expected. I feel ready and have a plan to move forward. I feel like I will thrive, not just survive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike – Mar 30, 2023
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Joe Santos
Very positive
What went well
No results
What could be improved
No results
Helpful
David Fischman – Feb 06, 2023
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Mr. Santos is a really professional person. I am currently on transition leave from the military and needed help coping with my situation as well and getting help to be able to take my dog with me to my follow on location. Mr. Santos was able to take me in at last minute, listen to my problems and woes, and help me cope with my situation. He also took to the time to help me out on a weekend when I had no one else to turn to. He also was willing to write me an emotional support letter for my dog to help keep him with me. Mr. Santos is willing to always provide an open ear for those who need it and will do everything in his power to assist. Definitely 10/10 would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Peter Toro – Jul 04, 2020
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Dr. Santos did an amazing job as my counselor and has helped me to heal during a challenging part of my life. His skills, empathy, and understanding were evident and made this process efficient and effective. I would highly recommend anyone using him as a counselor in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brian Yates – Jun 17, 2020
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Would definitely NOT recommend Mr. Santos. I met once with Mr. Santos in December 2019. I have experience with other counselors as a comparison. It did not go well with Mr.Santos. He talked and talked about what he thought I should focus on and never even asked why I had come to see him. I told him our session was not going well and I didn't think we were a good fit. He kept pushing for hypnosis. He never billed me until this week (May,2020) and enclosed a threatening note with the bill to send my bill out for collection. He is very unprofessional.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Judith Marcheski – May 03, 2020
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Mr. Santos is a true professional whom is very methodical in analyzing and tending to my needs. He is very understanding and provides sensible option towards issues at hand. His office setting is very pleasant and is passionate towards achieving positive results in timely manner. I know anyone whom is serious about addressing and mitigating medical needs will achieve satisfactory results with Mr. Santos.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Retired Service Member – Aug 21, 2019
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Joe Santos is an excellent therapist who takes the time to listen and allows you to process your actions AND thoughts.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
none – Sep 26, 2018
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Mr. Santos has helped my daughter tremendously. She was involved in a traumatic event last year.... she always comes out better and stronger after ever session. My daughter was hesitant to try counseling but Mr. Santos made her extremely comfortable and she is always eager to go back! Great job Mr. Santos.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jun 27, 2018
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Recently, I had felt like I was at the end of a very short rope. I was afforded (through my job) an opportunity to seek assistance. Mr. Santos was able to schedule me in a timely manner and has definitely made a difference with my mental stability. I am very optimistic about continuing to delve further and I look forward to more visits.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Sierra Vista – Jan 09, 2018
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Joe really cares about his patients. I am currently going through a very traumatic divorce and after 5 sessions I have come out stronger. Even after the 1st session I noticed a big difference in my life. He is amazing!! I would highly recommend him to anyone going through a tough time with anything in your life. He has connections to others that will help you with whatever you need. He is a great guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Hereford AZ – Sep 19, 2017
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Joe helped me when no one else could. He taught me an amazing technique for dealing with my anxiety, and helped me to deal with some troubling issues in my past. I've seen quite a few other people for these issues. He's the only one who actually taught me how to get through it, instead of just listening to me talk. I didn't need sympathy. I needed results. Joe Santos is not a hand holder. He's a healer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Trina B in Fort Huachuca, az – Apr 05, 2017
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Great he never gave up on me, and showed he cared. I would recommend Mr. Santos to all, especial to Veterans.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Sierra Vista, AZ – Mar 24, 2016
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About Me

biography

I am a Licensed Clinical Social Worker residing in Sierra Vista, Arizona, since 1996. 

I am a Retired US Army Veteran. 

Additionally, I am Bilingual (English/Spanish), and am capable of providing therapy in Spanish. 
  • Mental Health

  • Behavior Analysis

  • English

  • Spanish

Locations

Practice

Office302 El Camino Real Ste 11A Sierra Vista, AZ 85635
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