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Dr. Jhaurel Johnson White, DNP

Dr. Jhaurel Johnson White, DNP

Psychiatry

Dr. Jhaurel Johnson White, DNP is a psychiatry specialist in Santa Clara, CA. She is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 9 reviews 2.8 Star Rating (9 reviews)

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Rula Health - California

At a Glance

  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.

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Dr. Johnson White's Reviews

Likelihood to recommend Dr. Johnson White

2.8
9 ratings, 9 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
56%
56%

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Late & Mocked me
Telehealth
I have been eagerly waiting 2 weeks in order have our appointment and get prescribed meds and never could I have imagined the appointment going so horrible.To begin she logged into the call 10 minutes late, and in the absence of an apology for her tardiness she decides to openly mock me for still being in bed! Then the call ends about 10 minutes later as she cut me off to say that my depression is too severe and I need to do a more intensive outpatient program. When I told her that I’ve already been referred to the program but I’m unable to do it because it is too time consuming (3 sesh a week, 3 hours each) she basically said there’s nothing I can do and that I have to find an alternative option.So essentially I was mocked for my depression and then told it is too severe to get any kind of meds to help deal with it.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Harvey – Feb 13, 2025
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Telehealth
I was extremely nervous but she made me feel calm and heard. We've only had one appointment, but so far I'm very satisfied.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 06, 2024
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Never showed up for appointment
Telehealth
Had a telehealth appointment with her and she never joined the meeting for the whole hour that I waited. I reached out to Rula support and they gave me a call promptly that they are also trying to reach out to her but she was unresponsive. I waited weeks for this appointment and now I have to wait weeks more for someone else to get a much-needed check-up. Quite unprofessional
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Jun 25, 2024
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Very personable and patient! Knowledgeable about mental health and the struggles neuro-spicy folks encounter. Always look forward to our sessions!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley – Apr 17, 2024
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Honest and Trustworthy
Telehealth
Her approach makes her easy to trust. I look forward to talking with her at each of our appointments. She is always in my corner and has my back, no matter what I'm going through. I appreciate her honesty and understanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
FS – Mar 14, 2024
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She doesn’t care
One she was late for an appointment I was already riddled with anxiety for, and it was less than our scheduled time. Then the questions asked were generic and didn’t come with follow up questions for context. I also contacted her about my concerns and was told she’d pass it along only to see I have a new provider a few days later. And this is just a shortened gist from our one and only appointment.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Jen – Mar 09, 2024
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Rude and judgmental
Telehealth
During my first initial visit with this “Doctor” she was extremely rude and judge mental about everything I opened up and told her. people like her are why people don’t reach out for help and why I didnt reach out for help for years until recently I was referred to mindpath after being diagnosed with severe anxiety. Would never ever recommend and I guess I’ll be dealing with my anxiety in my own forever.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Rhianna – Dec 22, 2023
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Great experience
I've been seeing Dr. White for years and she has always been extremely thoughtful and thorough. She is direct in her communication and doesn't leave you feeling left out of the "why" for medication options or treat you like you're stupid like some doctors will. I plan to continue seeing her!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Apr 14, 2022
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We arranged an initial session with Dr. White for our college student for ongoing anxiety issues. During the first (and only) session, she accused our student of faking symptoms in order to get drugs. Mindpath was completely unresponsive to our concerns. Our child was already diagnosed with these issues by another provider. Completely unprofessional.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 22, 2022
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About Me

care philosophy

Rula Health has helped hundreds of thousands of patients find quality care at a cost they can afford. Rula is an online therapy platform that takes a patient-first approach where treatment is more accessible, personalized, and effective. Our mission...read more

biography

I am a board certified psychiatric mental health nurse practitioner and I have an extensive background in caring for the adult, geriatric, and veteran populations in outpatient, acute, and emergency mental health care settings. I also have experience...read more
  • Psychiatry

  • Anxiety Disorders

  • Addiction Psychiatry