background
background
Jeannemarie Massetti, BCD

Jeannemarie Massetti, BCD

Social Work

Jeannemarie Massetti, BCD is a social worker in East Norwich, NY. She is accepting new patients.

4.8 Star Rating
Based on 23 reviews 4.8 Star Rating (23 reviews)

Practice

898 Oyster Bay Rd East Norwich, NY 11732

Make an Appointment

Care Philosophy

"Jeannemarie is particularly renowned for her success in Parent Coordination, effectively resolving complex family dynamics and custody battles.

Her primary focus is on developing parenting and custody ..."

- Jeannemarie Massetti, BCD

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
ADVERTISEMENT

BetterHelp

BetterHelp is an online service created to help you with your mental health. Sign up and find support from a licensed therapist.

Enjoy 20% off your first month with code "Healthgrades"

Enjoy 20% off your first month with code "Healthgrades"

As a BetterHelp partner, Healthgrades Marketplace, LLC, may receive compensation from BetterHelp if you purchase products or services through the links provided on this page.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Jeannemarie Massetti's Reviews

Likelihood to recommend Jeannemarie Massetti

4.8
23 ratings, 19 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Judicial Review of Parent Coordinator Jeannemarie
Telehealth
As a matrimonial judge, I’ve worked with many professionals in high-conflict custody cases—Jeannemarie Massetti is among the most impactful. Her ability to remain neutral while guiding parents toward healthier communication is exceptional. Jeannemarie reduces conflict, protects children from emotional harm, and provides the court with clear, timely insight into family dynamics. Her presence consistently leads to fewer filings, faster resolutions, and more child-centered outcomes. I strongly recommend her early involvement in any case involving complex co-parenting dynamics.
What went well
  • I felt respected
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 08, 2025
×Post a ResponseAre you Jeannemarie Massetti?
Lifesaver!
I cannot recommend Jeannemarie Massetti highly enough. She was an absolute lifesaver during a very difficult divorce. Her compassion, professionalism, and deep understanding of family dynamics helped me navigate the toughest situations with care and clarity. Jeannemarie always put the children first and guided me towards decisions that prioritized their well-being. Her communication was excellent, and she made a challenging process feel manageable. I'm truly grateful for her support and would highly recommend her to any family going through a tough time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
ML – Aug 25, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Highly recommended!!
I am a matrimonial attorney and Jeannemarie is my top recommendation for mediation in cases involving parent coordination. She truly assists clients in navigating and reaching resolutions. The court is always pleased to hear that the parties have used Jeannemarie's services. Her attention to detail is unparalleled. I highly recommend her!
What went well
  • I felt respected
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Jun 14, 2024
×Post a ResponseAre you Jeannemarie Massetti?
A woman of integrity
Jeannemarie is a no nonsense straight shooter and woman of integrity. Jeannemarie is thorough in her work and does her due diligence. She is an extremely effective communicator and gets right to the point of the matter at hand. She is an active listener and truly skilled at hearing both parties out. Jeannemarie is not only a parent coordinator, handling divorce disputes and or communication breakdowns and able to facilitate guidance with the utmost clarity, but also an evaluator and social worker. I would highly recommend Jeannemarie. A woman of this caliber is a rare find.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Client – Jun 13, 2024
×Post a ResponseAre you Jeannemarie Massetti?
My Go-To Parent Coordinator Referral
Telehealth
As a Matrimonial Attorney, I am often in need for my clients to work with an expert in matrimonial family dynamics and the impact on the children and family. Jeannemarie is the expert that I can trust to provide a through evaluation focused on what is best for the children. Moreover finding custody planning arrangements that work best for the families. Jeannemarie is kind and an expert in New York State. She knows the court system inside and out, and can provide families with a therapeutic approach to navigating the complexities of the separation process and impact on the children.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Matrimonal Attorney – Jun 03, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Outstanding and understanding.
Telehealth
Jeannemarie Massetti really helped my family during our divorce. She was good at getting us to talk and work things out. Her advice made things less stressful, especially for our kids. She really cares about families and knows what she's doing. I'd recommend her to anyone going through a tough separation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 15, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Compassionate Guidance
Jeannemarie Massetti provided invaluable guidance and support during a challenging time in my life. Her expertise in parent coordination, divorce, and family services truly shines through in her compassionate approach and dedication to helping families navigate separation and divorce. She facilitated constructive communication and empowered us to focus on the well-being of our children, ultimately leading to positive resolutions and a sense of prosperity for our family. I highly recommend Jeannemarie to anyone in need of thoughtful and effective family-focused planning.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas – May 15, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Parent Coordinator for our custody support
Telehealth
The Court appointed my ex and I to see Jeannemarie for our custody battle. We used her Parent Coordination Services. Jeannemarie helped us navigate everything from defining our parenting plan (which parent had the kids when) and all of the supporting logistics. I was happy to work with Jeannemarie instead of making our children be in the middle of a battle within the Courts. My ex and I were continuously arguing, and she helped us find a resolution around our children. One that the both of us have agreed to and working great for our children. Cannot thank her enough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 15, 2024
×Post a ResponseAre you Jeannemarie Massetti?
SIMPLY THE BEST
Telehealth
We worked with Jeannemarie on our custody arrangements for our children. This was really important for both my ex and I that we did this part of the process within the requirements of NYS, but ensuring that we worked with someone who understood the complicated personalities within our family. We have 4 children between 6-13 years old, so there was a lot that we needed to consider. Jeannemarie helped us find the best resolution for our family separation. She was tirelessly focused on ensuring that our decisions were aimed on the best interest of the children. This kept us on-track and grounded with the custody decisions we had to make. I would recommend Jeannemarie 1000 times over. I wouldn't trust the process with anyone else.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen L – May 15, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Excellent Parent Coordinator
Telehealth
I am a matrimonial attorney with a number of cases referred to Ms. Massetti. Now, I refer many of my clients to her services because she truly delivers. Despite being a professional, my clients find her very easy to talk to. She is practical and efficient with parties’ resources and she gets the job done. So many matters of custody and parenting time resolved with her assistance (and definitely more cost effective than litigation)
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Danielle Montalto-Bly – May 15, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Simply the Best!
Jeannemarie Masetti is one of the most professional therapists on Long Island. I am an attorney and I have referred many clients to her. Every client I have referred to her has been way more than satisfied with the treatment and assistance she has given them. In addition, I have also used her through the Court system for mediation of custody and parental rights as well as for forensic evaluations. Jeannemarie Masetti excels in every aspect of her work. I would not hesitate to recommend her to anyone who needs her services.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 15, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Parent Coordinator
Telehealth
Jeannemarie Massetti was appointed by a Divorce Judge because my wife and I along with our attorneys could not agree on anything during the divorce process. Jeannemarie was able to get me and my wife to not only talk to each other again but she helped us coparent effectively through this difficult process. Due to Jeannemarie's efforts, the two of us are able to set aside the resentments which then gave us the ability to go to special events together with our children. Jeannemarie is a highly knowledgeable, experienced expert in her field with incredible interpersonal skills. She is completely bipartisan toward both parents. I highly recommend Jeannemarie's services.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 11, 2024
×Post a ResponseAre you Jeannemarie Massetti?
Jeannemarie is a highly skilled and experienced clinician bringing expertise, heart, and devotion to her work. Her style greatly benefits those receiving her services due to both a great attention to detail and knowledge base of the profession that is hard to come by. Jeannmarie is able to help guide and support both parents and children in the most efficient manner so they may achieve their goals. Additionally, she has assisted master-level students learn about the field of forensic social work and therapy.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Jun 24, 2021
×Post a ResponseAre you Jeannemarie Massetti?
Jeannemarie has been such a huge help in communication w/my ex. The divorce and custody process only exacerbated challenges we already had in communicating and our need to do so as coparents in a 2-household family was urgent. Jeannemarie's process and approach was exactly what was needed. She facilitated improved communication and decision-making related to coparenting in an efficient, effective, and down-to-earth way that just isn't possible in the legal setting.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Feb 27, 2021
×Post a ResponseAre you Jeannemarie Massetti?
Jeannemarie is an excellent counselor and a fair neutral party. She added a bipartisan approach to the legal process that is generally missing from attorney-client and attorney-attorney interactions. Your attorney will always want what's best for you or to give you what you want, and this can often lead to increased tension and hostility between both parties. Jeannemarie's process weighs all of the issues to present a reasonable compromise towards settlement. This compromise will likely save you a lot of money, but more importantly it will help ease the emotional and mental stress that accompanies the divorce process, and may even help you move back towards a more equitable/civil relationship with your ex. I highly recommend her services if you find yourself at a legal or parenting stalemate during the divorce process.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 29, 2021
×Post a ResponseAre you Jeannemarie Massetti?
Jeannemarie is a fair, honest, no nonsense professional whose expertise is apparent the moment you begin speaking with her. When entering into my counseling experience, I hadn't seen or spoken to my partner in months and had high levels of anxiety beginning the process. With Jeannemarie, I felt safe, I felt heard, and I got great feedback about how I could improve my own communication in the relationship. Her long term experience working in and out of the system was extremely valuable, insightful, and in the end, cost effective! Jeannemarie often reminded us that "time is valuable" and that's so true. Through this process I realized I didn't want to waste another minute hoping that something would magically change . I realized I needed to take direct action to figure out what was working, and what wasn't. I gained the confidence to own what was mine, speak my truth, listen carefully, and move into the future.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 21, 2021
×Post a ResponseAre you Jeannemarie Massetti?
Jeannemarie has helped our family so much. When my ex and I started seeing Jeannemarie, we only communicated via email, after some time and a great deal of hard work, we are blessed to be at a healthy and productive co parenting status. Jeannemarie is straight forward and honest. She's no nonsense, which can be tough to take in at first, but well worth the advice. I highly recommend any couple divorcing and/or with children involved, to have a session with Jeannemarie. I wish we knew about her before courts and lawyers. Thank you JM!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sam – Aug 20, 2019
×Post a ResponseAre you Jeannemarie Massetti?
Jeannemarie Massetti is very professional, trustworthy, answers questions, listens, and is very patient. I highly recommend her.
What went well
No results
What could be improved
No results
Helpful
Aug 15, 2019
×Post a ResponseAre you Jeannemarie Massetti?
I just wanted to take a few moments to write a quick review about Jeannemarie Massetti. I met Ms. Massetti through my attorney, when I was going through an arduous divorce. To say it was complex would be an understatement. As a therapist, Ms. Massetti was (and is) outstanding. She helped me recognize specific issues, and at the same time, helped me realize what I needed to do to both address and work through them. Given that I was going through a rough divorce, I found Ms. Massetti’s counsel to be invaluable. In addition to the “therapy” aspects, Ms. Massetti was tremendously helpful to me in assisting me through the divorce proceedings. She’s got extensive experience and knowledge regarding the inner workings of matrimonial proceedings, from depositions, forensics, and, of course court. She also has extensive experience as both a mediator AND as a parent coordinator. That made a big difference in helping me prepare properly for all of the above and more, and it was truly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MrSurfCity – Aug 15, 2019
×Post a ResponseAre you Jeannemarie Massetti?

Leave a review

How was your experience with Jeannemarie Massetti?

About Me

care philosophy

Jeannemarie is particularly renowned for her success in Parent Coordination, effectively resolving complex family dynamics and custody battles.

Her primary focus is on developing parenting and custody plans outside the traditional...
read more

biography

With 28 years of experience, Jeannemarie Massetti is a highly respected Family Custody Evaluator renowned for her expertise in navigating matrimonial affairs. Specializing in guiding families through the emotional and complex divorce or separation...read more
  • Social Work

  • Counseling

  • Clinical Social Work

  • Marriage & Family Therapy

  • Adelphi

    Undergraduate School

Locations

Practice

Virtual Office898 Oyster Bay Rd East Norwich, NY 11732
1