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Dr. St. Martin has great bedside manner and is very professional. She went above and beyond to care for me.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

SamH in Ocala, FL – Nov 16, 2016

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I was Very Unhappy with Dr St Martin. Granted I have a difficult Contact Lens Prescription, but up until this visit, I was always able to come away with contacts I could see with. She was only willing to try two different times ( different numbers ). First try was awful (Terribly Blurry), so she changed the numbers and ordered another (Still Blurry). She didn't care to check her figures which were Way Off from the previous year or care to get me in something Non Blurry, Just said Pick One.

What went well

Office environment
Wait times

What could be improved

Difficult to schedule appointment
Didn't listen or answer questions
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

Helpful

Dee1313 in Ocala, Fl – Oct 27, 2016

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Not greeted when I walked into facility. No one smiled! Rude person at front desk - acted like I was stupid to not have filled out the reverse of the form. No offer of disposable sunglasses after my eyes were dilated. I was given a blank rebate form for contact lenses - BUT the form needed to be signed by the eye care provider AND you need to order the contacts through them. None of which was explained-didn't notice until I was 15 miles down the road back home. Won't be back.

What went well