Dr. James Brown, OD
Optometry
Dr. James Brown, OD is an optometrist in Scranton, PA. He is accepting new patients.
4.8 Star Rating
Based on 6 reviews 4.8 Star Rating (6 reviews)
Practice
200 Mifflin Ave Scranton, PA 18503At a Glance
- Explains Conditions Well
- Trustworthy
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Dr. Brown's Reviews
Likelihood to recommend Dr. Brown
4.8
6 ratings, 6 with a written review
| 5 star | 83% | 83% |
| 4 star | 17% | 17% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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Professional. Courteous. Pleasant
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sarah P. – Aug 04, 2021
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Dr. Brown is the absolute best. Trustworthy, honest, willing to listen, funny, comforting, and completely professional! He’s the GOAT! (Greatest of all time)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mariella C. – Jul 31, 2021
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The girls were wonderful in helping me select a frame and sunglasses. All options were explained and no pressure to purchase anything. The Doctor was very informative and a little old school, which I enjoyed. My appointment wasn't rushed. My whole family will be transferring there!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amanda in Bloomsburg, PA – Jun 26, 2019
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Dr. Brown is wonderful. His staff, however, are so standoffish and rude. I called to ask about insurance and she completely cut me off and made me feel stupid that I didn’t know to call the insurance company and not her. Made me feel like I was inconveniencing her.
What went well
- Office environment
- Wait times
What could be improved
- Staff wasn't friendly
Helpful
Dec 06, 2018
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Staff member was not accommodating when trying to schedule an appointment.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Helpful
May 03, 2018
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Best eye doctor I have been to in the 28 years that I have been wearing glasses. Make an appointment and see for yourself. He actually teaches you about your eyes as he does the exam. Very knowledgeable, patient, and kind. The staff is great too- they even spent a good 20 minutes and helped me pick out my frames.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Bloomsburg, PA – Jan 26, 2017
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Leave a review
How was your experience with Dr. Brown?Overall Patient Satisfaction
6responses
Likelihood of recommending Dr. Brown to family and friends is 4.8333335 out of 5
About Me
care philosophy
Dr. Brown practices in our Wilkes-Barre and Hazleton Laurel Mall offices. Dr. Brown joined Northeastern Eye Institute in 1997. Prior to joining NEI he was associated with Dr. Brown's Eyecare from 1971 to 1997. He attended Kings College and received...read morebiography
Dr. Brown, OD is an Optometrist specialist in Pennsylvania. He graduated from Pennsylvania College of Optometry.Optometry
Focus on Wet Macular Degeneration
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