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Jaime Maratta, APN

Jaime Maratta, APN

Family Medicine

Jaime Maratta, APN is a family medicine specialist in Glendale, AZ. She graduated from Rutgers University in 2007. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 10 reviews 3.5 Star Rating (10 reviews)

Arrowhead Health Centers

16390 N 59th Ave Ste 200 Glendale, AZ 85306
Telehealth available

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Jaime Maratta's Reviews

Likelihood to recommend Jaime Maratta

3.5
10 ratings, 8 with a written review
5 star
60%
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4 star
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3 star
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2 star
10%
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1 star
30%
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SUPER rude and condescending. Without asking a single question recommended I get off two medication I definitely need to be on then didn’t even want to run bloodwork I know I needed because I don’t feel well. Guess what came back? Abnormal work that requires follow up care.. Do not go to her she does not care about patients and shouldn’t be in the medical field… RUN do not walk away!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
K – Apr 19, 2024
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Jaime is by far the BEST doctor I have ever seen or been to in my life. She is very knowledgeable and professional. She is informed and well educated in diabetic and many other issues ive experienced in the past 4 years. I am very loyal and dedicated to her and her advise and diagnosis when needed. I hope to be able to continue with her for many years to come. I can always be honest and open about all my physical and emotional issues and she is very supportive in finding healthy and safe solutions to my medical needs. She always gets back to you. Always fills scripts and is willing to talk to you during your visits and help you to understand your lab results and how to live a better healthy life. Your the best jaime. Thanks for being my doc..Charles
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Awesome Service !!! – Aug 21, 2020
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I have never had any issues with her before and always liked and respected her. However, she laughed/smirked at me when I asked for a MRI for my daughter who has had 3 weeks of migraines that wouldn't go away. After the MRI, that I insisted on, my daughter was referred to a neurologist for brain/optic nerve swelling and inflammation. I had to insist on this MRI and good thing I did. My daughter refuses to go back and see her now.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 28, 2020
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Jamie is by far the best Healthcare specialist I have seen in the last 30 years. She always explains everything about my health thouroughly and takes the time to answer all of my questions...Great Bedside Manner and is not afraid to tell me if I am doing something against my health plan. I would recommend her to anyone.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 19, 2019
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Jaime is Excellent at the care she gives out and recommendations she gives to help correct any health issues that arise. She is very knowledgeable in the field of expertise that she works in. It nice to have someone that actually cares for the patient. I couldn’t ask for anyone better than her. I would recommend her to everyone! Practioners/Dr.’s like her are hard to find,I lucked out finding her! Sincerely Gene C.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gene Cushing in Glendale, AZ – Feb 21, 2019
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Thanks for the care, my pain was relieve within the hour.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim in GLENDALE – Jan 12, 2019
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Jamie is condescending & uneducated. I felt dismissed & belittled by her. She couldn’t answer any of my sensitive gynecological questions and refused to refer me to a specialist because “they won’t know the answer either.” She offered to run some tests to “pacify” me. Guess what? The tests she ran had irregular results and the OB/GYN I was eventually referred to was able to answer all my unanswerable questions. Save yourself the money and your self-esteem. Go to an actual doctor.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Glendale – Apr 14, 2018
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Ms. Serrano is a very good professional Nurse. She cares and she really goes the extra mile for her patients. I really enjoy her honesty and bedside manner as she spends a good amount of time with you. She thinks outside the box on things too so she knows her job too so what more can you ask for.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Tony in Peoria, AZ – Nov 22, 2016
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About Me

care philosophy

Arrowhead Health Centers is a comprehensive, integrated network of providers that deliver primary care along with pain and injury management, diagnostics, and rehabilitation. Our founders recognized at the very beginning that when you put people...read more

biography

Jaime Serrano is a board-certified adult health nurse practitioner and primary care provider at Arrowhead Health Centers who especially loves helping patients with senior care and women's health topics. When she's not in the office caring...read more
  • Family Medicine

  • Adult Medicine

  • Nursing (Nurse Practitioner)

  • Adult Health Nursing (Nurse Practitioner)

  • Men's Health Medicine

  • Women's Health Medicine

  • Rutgers University

    Medical School, 2007
  • Rutgers University

    Undergraduate School, 2004

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Locations

Arrowhead Health Centers

Arrowhead Health Centers - Glendale16390 N 59th Ave Ste 200 Glendale, AZ 85306
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 7:00pm
    • Tue: 7:00am - 7:00pm
    • Wed: 7:00am - 7:00pm
    • Thu: 7:00am - 7:00pm
    • Fri: 7:00am - 7:00pm
    • Sat: 8:00am - 12:00pm
    • Sun: closed
  • Directions