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Jacqueline Hooper, NP

Jacqueline Hooper, NP

Nursing (Nurse Practitioner)

Jacqueline Hooper, NP is a nurse practitioner in Colorado Springs, CO. She is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

6025 Delmonico Dr Colorado Springs, CO 80919
Telehealth available

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Jacqueline Hooper's Reviews

Likelihood to recommend Jacqueline Hooper

2.7
7 ratings, 4 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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I don't understand these other reviews. I have been seeing Jaqueline Hooper for several years now, and she has always been very kind and understanding to me, even giving me a hug when I needed one. She has always explained everything to me very thoroughly and always asks if I have any questions. I will continue to see her as long as she is practicing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 14, 2021
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Incredibly rude! Jacqueline Hooper was such a terrible encounter I made them cancel the appointment during the visit and made sure not to be billed. I could over hear them speaking negatively of me in the hallway as well. This all started when the receptionist made the wrong type of appointment for me but then later continued when I arrived and Jacqueline did not care to assist and was not understanding. She even clapped in my face while talking to me like a toddler because at first fully understanding the issue or who she was because she never even introduced herself. I even took these issues to the Customer feedback line i asked about at the conclusion of the visit and at least they cared.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 13, 2019
Dear Anonymous. We are sorry to hear that you... Read More
×Post a ResponseAre you Jacqueline Hooper?
Went for a swollen leg. She sent me to emergency room immediately. I was diagnosed with a blood clot in my leg.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 21, 2019
Hello Anonymous , Thank you for providing your... Read More
×Post a ResponseAre you Jacqueline Hooper?
She is the worst nurse practitioner I have ever been too. During the appointment she refused to listen to me. Then she made fun of me for not feeling well. She had a very harsh bedside manner. She also did not treat me for what I went in for. I had been coughing for days and unable to sleep and she refused to give me cough syrup. I called back the next day that I sill coughed all night and she still refused to give me the cough meds I need.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jan 18, 2019
We are sorry to hear that you were dissatisfied... Read More
×Post a ResponseAre you Jacqueline Hooper?

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About Me

biography

Jacqueline Hooper, NP is a nurse practitioner in Colorado Springs, CO. She is accepting new patients and telehealth appointments.
  • Nursing (Nurse Practitioner)

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Locations

Practice

Optum Primary Care6025 Delmonico Dr Colorado Springs, CO 80919
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Optum Medical Group Colorado

DaVita Medical Group Medical Center Point1633 Medical Center Pt Colorado Springs, CO 80907
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 8:00pm
    • Tue: 8:00am - 8:00pm
    • Wed: 8:00am - 8:00pm
    • Thu: 8:00am - 8:00pm
    • Fri: 8:00am - 8:00pm
    • Sat: 8:00am - 5:00pm
    • Sun: 8:00am - 3:00pm
  • Directions

Practice

Office600 S 21st St Colorado Springs, CO 80904
3
Touchstone Health729 E Spaulding Ave Pueblo, CO 81007
4

Southwest Office

Southwest Office2610 Tenderfoot Hill St Colorado Springs, CO 80906
5
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions