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Ivanna Colangelo, LMFT

Ivanna Colangelo, LMFT

Marriage & Family Therapy

Ivanna Colangelo, LMFT is a marriage & family therapist in Rochester, NY. She is accepting new patients.

3.3 Star Rating
Based on 12 reviews 3.3 Star Rating (12 reviews)

Practice

224 Alexander St Rochester, NY 14607

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Ivanna Colangelo's Reviews

Likelihood to recommend Ivanna Colangelo

3.3
12 ratings, 7 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
0%
0%
2 star
0%
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1 star
42%
42%

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There is No Shame in Therapy
Ivanna doesn't talk just to hear herself talk. She's a thoughtful listener who makes me feel safe to be vulnerable in her presence. I was initially a skeptic desperate for help -- Ivanna changed my life. I now have the tools to recognize and adapt to the triggers that used to send me in a spiral in my familial relationship. 10/10 - highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 14, 2023
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I feel like Ivanna is the perfect balance between friend and professional. She is always so genuine and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 19, 2022
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Not impartial and very rude. I felt like I wasn’t heard only my husband. She even went so far as to E-mailed my husband behind my back after a session to complain about me. Don’t waist you money. There are alway 2 sides to any story and she doesn’t want to hear both sides. Watch out... our relationship has never been worse.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 11, 2019
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Barely spoke during our sessions; did not guide sessions to help address relationship needs. Did not offer tools or strategies to help us communicate better until we directly asked for something more; to which she then gave us a handout which we didn’t ever go over together or practice working through during any sessions. She also didn’t always seems like she remembered things from one session to the next. We were often having to refresh her on our needs/ concerns. She did not remain professional. At the last session / our last session: we were asked why we were paying her to come and argue when we could do it at home. ... I thought we were paying her to help us work through problems and guide us. But when she sits there and does nothing, says nothing, no guidance or support to help us then she is right. We shouldn’t be seeing her. Bottom line: Don’t waste your time or money- go to someone who will actually offer guidance.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
M – Nov 05, 2019
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Ivanna is excellent. She is so understanding and helpful. Very patient and always makes time when you need to speak with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
rochester, NY – Feb 15, 2019
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Ivanna has helped me immensely during relationship ups and downs. She is a compassionate listener and gives straight to the point advice. I actually walk away with empowerment and understanding, and tools to help me improve myself and behaviors that impact my relationships. She is amazing. Highly recommend, A++
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Feb 08, 2018
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Barely spoke or asked questions during session. Was not able to remain neutral.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mendon, NY – Aug 09, 2017
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About Me

biography

Ivanna Colangelo, LMFT is a marriage & family therapist in Rochester, NY. She is accepting new patients.
  • Marriage & Family Therapy

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Locations

Practice

Genesee Mental Health224 Alexander St Rochester, NY 14607
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