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Heather Noriega

Heather Noriega

Nursing (Nurse Practitioner)

Heather Noriega is a nurse practitioner in Phoenix, AZ.

1.8 Star Rating
Based on 12 reviews 1.8 Star Rating (12 reviews)

Practice

1441 N 12th St Fl 22 Phoenix, AZ 85006

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Heather Noriega's Reviews

Likelihood to recommend Heather Noriega

1.8
12 ratings, 9 with a written review
5 star
17%
17%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
75%
75%

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Dismissive
Came in for a minor medical issue. She seemed to be having a bad day and took it out on me. She was condescending, unhelpful and uncaring.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 08, 2023
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Exceptional Service, I have been following Dr. Noriega from location to location for years. She listens, takes care, and tells you what you need to hear. She's honest, objective and does a great job.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tony – Jul 02, 2021
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Heather did not listen to my chief complaint. She was dismissive and disinterested while I explained my symptoms. She lacked any objectivity. In my discharge paperwork her bias, lack of education in alternative medicine, and judgement were revealed her Primary Diagnosis of my condition. I wont see her again.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Journeyman – Mar 17, 2021
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Would not recommend.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Kathy – Feb 26, 2021
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I took my son in for a med refill for his ADHD medication. Before Heather saw my 8-year-old son, she requested a urine sample (what are we testing for?) She then came in and badgered me regarding my son taking the medication for two years. She has a limited bedside manner, and after all of that, his medication was sent to the wrong pharmacy after I gave them the information twice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Concerned parent – Feb 14, 2020
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Heather was rude and wasted my time. She pretty much yelled at me for not checking my blood sugars, then told me what not to eat, said i needed to exercise more and sent me on my way. Didn’t review my recent labs, nothing. It was a total waste of time in my opinion
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
JP in Phoenix, AZ – Mar 05, 2019
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Heather was great! Answered all my questions and was very knowledgeable. Had a great experience with her, and she even contacted me to go over my lab results when I hadn’t heard back from anyone for 2 months.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Excited for my journey in Phoenix, AZ – Feb 22, 2019
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Dr. Noriega is extremely judgemental. She scolded me for gaining 2.3 pounds in a month. Even after i told her my weight always fluctuates 5-10 pounds because i hold onto water, but hello! That’s why I’m having surgery! Not that she should have any room to talk with her own weight problem. What a giant contradiction
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Susan in Phoenix, AZ – Feb 20, 2019
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Heather seems to be lacking compassion and empathy. She basically read off some checklist and ignored my major medical concerns. I did not have a good experience at her office from start to finish. There was no value in my visit. If seeing her wasn’t required by my insurance plan, i would go elsewhere.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Maria in Mesa, AZ – Sep 25, 2018
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About Me

biography

Heather Noriega is a nurse practitioner in Phoenix, AZ.
  • Nursing (Nurse Practitioner)

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Locations

Practice

East Valley School Based Wellness1441 N 12th St Fl 22 Phoenix, AZ 85006
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