background
background
Dr. Heather Hay, LMFT

Dr. Heather Hay, LMFT

Marriage & Family Therapy

Dr. Heather Hay, LMFT is a marriage & family therapist in Syracuse, NY.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Practice

2100 E Genesee St Syracuse, NY 13210

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Hay's Reviews

Likelihood to recommend Dr. Hay

1.0
1 rating, 1 with written review
5 star
0%
0%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
100%
100%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Ignored the custody agreement
We had two court-ordered therapists. High Conflict and a play therapist to help identify DV. Dr. Hay was the play therapist. Hay said nope, we should just use her. I tried but failed to get her to support using the HC therapist. After five sessions - Hay failed to get the child to share reports of domestic violence. The child kept saying after the visits, 'She doesn't ask me anything about it.' She instead diagnosed the child with 'separation anxiety.'Fired her after the 5th session. Reports of violence escalated in the home with the parent attending rehab almost 8 times over the next 8 years. Multiple 911 visits as well.Had Hay followed the custody agreement, so much could have been done. Had the high-conflict therapist been involved, we could have identified the SUD faster and probably saved the child and parent from the trauma.The child and their parent are doing really well now after rehab. SUD and DV are not separation anxiety.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Apr 15, 2025
×Post a ResponseAre you Dr. Hay?

Leave a review

How was your experience with Dr. Hay?

About Me

biography

Dr. Heather Hay, LMFT is a marriage & family therapist in Syracuse, NY.
  • Marriage & Family Therapy

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Office2100 E Genesee St Syracuse, NY 13210
1