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She was incredible! We just moved to the area and my 3 year old is TERRIFIED even at the mention of a well visit at the doctors. We went in for a well visit and make sure my daughter was where she needed to be for her age group . Hannah was the real life Doc McStuffins and instantly put my daughter at ease. She immediately got down to her eye level and acknowledged the character on her shirt (which my little lady proudly picked that day) and completely related to my daughter. Making silly jokes and before we knew it, my daughter who we couldn’t bribe her enough to go to the docs, now she didn’t want to leave. Hannah is like the preschool teacher who doesn’t have kids and is excited to go to work each day. Except she has kids of her own-and she’s not a preschool teacher. She made my daughter want to go back (the stickers and temp. tattoos probably helped too!).

What went well

Office environment
Staff friendliness

What could be improved

No results

Helpful

Nov 03, 2020

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Ordered an excessive amoutn of lab work and w rays. Was unable to explain her reasoning and became defensive. She cost a lot of money unnecessarily and cares more about her hubris than quality patient care.

What went well

No results

What could be improved

Office environment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Didn't trust the provider's decisions

Helpful

Troy, MI – Feb 06, 2019

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From the moment she walked in the door, she was very bubbly and overall and very nice lady. Very approachable! I had multiple questions and concerns and she took her time and answered everything I was questioning. Very knowledgeable and reassuring that she was there to help me and get me to where I need to be. Seemed very genuine and truly wants what is best for me. Very excited to have her as my primary care provider!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

C.Brown in Warren, MI – Jul 28, 2016

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Amazing NP. She listened to all my concerns and explained everything to me. She was kind and considerate. I felt so comfortable there. She put all my fears at ease and understood the reason for my fears. LOVED MY EXPERIENCE.

What went well