Dr. Erin Latter, OD
Optometry
Dr. Erin Latter, OD is an optometrist in Shawnee, KS. She is accepting new patients and telehealth appointments.
4 Star Rating
Based on 9 reviews 4 Star Rating (9 reviews)
Practice
15700 Shawnee Mission Pkwy Shawnee, KS 66217Telehealth available
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Dr. Latter's Reviews
Likelihood to recommend Dr. Latter
4.0
9 ratings, 4 with a written review
| 5 star | 67% | 67% |
| 4 star | 11% | 11% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 22% | 22% |
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Dr Latter and Melissa are both awesome! They always go the extra mile. Dr latter is by far the best eye doctor I have been to, period. I recommended the practice to everyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Leawood, KS – Nov 07, 2017
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I will recommend that my friends and family stay away from this office. Although convenient, it is not worth the hassle. Very unprofessional staff and Dr. Latter has no personality at all.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
Helpful
Nicole in Kansas City, KS – Nov 05, 2016
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Dr. Latter is the best eye doctor I've ever been to. She has been my doctor for over five years. She is always personable, attentive, and extremely knowledgeable when it comes to answering all of my questions. I always look forward to my visits and I would highly recommend to her anyone I know!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Overland Park, KS – Sep 25, 2016
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HORRIBLE CUSTOMER SERVICE
Dr. Latter didn't even do our exams.
"Melissa," the receptionist who had to be torn away from her cell phone, did our exams.
We will NOT be back ever.
DO NOT USE THIS "DOCTOR."
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
M Murphy – Sep 14, 2016
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How was your experience with Dr. Latter?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Latter to family and friends is 4 out of 5
About Me
biography
Dr. Erin Latter, OD is an optometrist in Shawnee, KS. She is accepting new patients and telehealth appointments.Optometry
Nova Southeastern University
Medical School
Focus on Graves' Disease
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