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Dr. Emily Gum, OD

Dr. Emily Gum, OD

Optometry

Dr. Emily Gum, OD is an optometrist in Saint Louis, MO.

5 Star Rating
Based on 36 reviews 5 Star Rating (36 reviews)

Practice

4901 Forest Park Ave Fl 6 Saint Louis, MO 63108
Patient Favorite Award

Dr. Gum is a patient favorite Optometrist

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Dr. Gum's Reviews

Likelihood to recommend Dr. Gum

5.0
36 ratings, 32 with a written review
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My appt was at 1:15. I was called in about 1:30. I was very impressed with both the technician and the doctor. They worked quickly but thoroughly. Dr. Gum seemed happy to answer my questions and I felt valued as a patient. It was a good visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jun 26, 2021
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Friendly, accommodating, precise and thorough. I highly recommend Dr Gum
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2021
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Dr. Gum is very good. She makes you feel comfortable and is not rushed.
What went well
No results
What could be improved
No results
Helpful
Steven – Jun 04, 2021
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Very professional and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Howard O.Denney – May 22, 2021
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Dr. Gum did a Great job with my 5 & 8 yr old girls today!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shanda Valentine – May 12, 2021
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She did excellent job on my firstime eye checkup .I feel so comfortable the whole time . She’s really nice .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristine witte – Apr 18, 2021
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Everyone was friendly and professional. I was seen on time. Dr Gum is super nice and knowledgeable. She spent an appropriate amount of time answering all my questions. I did not feel rushed at all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen – Apr 16, 2021
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short wait time. Staff was very professional. Dr. Gum was very friendly and easy to talk with about any questions. Also she was thorough and knowledgeable. I enjoyed my visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 09, 2021
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I will refer all my friends to Dr. Gum and Discover Vision.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janice Gordon – Apr 09, 2021
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Very pleasant and comfortable visit with OD Emily Gum! Will definitely recommend to friends and family!
What went well
No results
What could be improved
No results
Helpful
Vickie Dowell – Apr 07, 2021
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I went in for diabetic health check & new glasses. Dr Gum was wonderful! She was extra patient & adapting (I’m in a wheelchair). She gave me great advice & offered to let me return for my eye exam at a later date. I haven’t been for a vision exam in years bc they were unable to accommodate my wheelchair. Your office & Dr Gum especially were very welcome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
LB – Apr 02, 2021
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Dr. Gum is wonderful! She is helpful and understands any problems you are having. She finds a solution and explains it to you. Wonderful experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy Culross – Apr 01, 2021
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Excellent Dr Gum shows concern for my eye health, listens to any questions or concerns that I have and explains what she wants to do for me to maintain good eye health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dewey G Sudduth – Mar 20, 2021
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Dr. Gum has a wonderful way of making you feel at ease and the “Open door policy” is displayed the moment she enters the room. She makes sure that any concerns, questions or needs are addressed before you leave your appointment with her. This was my second visit with Dr. Gum and it will not be my last. I plan to recommend my family and friends to her for their eye care. Bless you Dr. Gum and Discovery Eye Care. Her care towards me speaks volumes of your Company and the staff that you hire. Family care at its best.
What went well
No results
What could be improved
No results
Helpful
Gale Mckenzie – Mar 17, 2021
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Rate the visit 5 stars
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2021
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She was very thorough with my concern
What went well
No results
What could be improved
No results
Helpful
Mar 04, 2021
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Dr. Gum is a real professional. Very knowledgeable in her field, takes time to explain things, has a great personality and quite thoughtful of her patients. She has the thanks and appreciation of this older guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rog Hay – Feb 14, 2021
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Dr. Gum took care of my 91 year young friend and she did a phenomenal job communicating with Della even though strokes have left communication to be challenging. Dr. Gum was compassionate, insightful, professional and knowledgable. Great experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
DellaMae – Feb 07, 2021
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I had my annual appointment and all of my questions were answered completely. Dr. Gum is very thorough and I have every confidence that my eyes are being very well cared for. She is so kind and makes you feel very comfortable. Her staff is excellent too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary H. – Jan 23, 2021
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Dr. Gum is very through, has great personality!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 21, 2020
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About Me

biography

Dr. Emily Gum, OD is an optometrist in Saint Louis, MO.
  • Optometry

Patient Favorite Award

Dr. Gum is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Barnes-Jewish Hospital4901 Forest Park Ave Fl 6 Saint Louis, MO 63108
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: 8:00am - 5:00pm
      • Sun: 8:00am - 5:00pm
    • Directions

    Practice

    Family Care Health Centers Pharmacy401 Holly Hills Ave Saint Louis, MO 63111
    2

    Practice

    Washington University660 S Euclid Ave Saint Louis, MO 63110
    3

    Practice

    Deaconess Medical Center North7840 Natural Bridge Rd Saint Louis, MO 63121
    4