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Ellen Brown

Ellen Brown

Counseling

Ellen Brown is a counselor in Mundelein, IL.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

201 E Park St Ste B Mundelein, IL 60060

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Ellen Brown's Reviews

Likelihood to recommend Ellen Brown

3.0
2 ratings, 2 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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Ellen is very professional
Telehealth
Ellen is very professional and knowledgeable very good choice for my situation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Milena – May 25, 2024
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Ellen was aware that it was a high conflict divorce and that the parents did not communicate. Ellen used this to tell each parent what they wanted to hear that contradicted each other. When questioned why she changed appointment frequency from quarterly to twice a month she refused to provide her reasoning and rationale and instead refused to continue sessions because she was questioned. Any professional that provides a service of any kind should be able to tell you why they are recommending a course of treatment and service especially if it concerns someone's children. Prior to that she interjected her own emotional struggles that had no bearing on the scheduled sessions and it felt more like she was the one in therapy rather the therapist. We also felt she was only looking for a money grab and not actually trying to help.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
May 23, 2023
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About Me

biography

Ellen Brown is a counselor in Mundelein, IL.
  • Counseling

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Locations

Practice

Neurobehavioral Health Connections LTD201 E Park St Ste B Mundelein, IL 60060
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