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Edlyne Thelusma, LMHC

Edlyne Thelusma, LMHC

Counseling

Edlyne Thelusma, LMHC is a counselor in Jacksonville, FL. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 7 reviews 3.3 Star Rating (7 reviews)

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Practice

Care Philosophy

"At Restoring Lives Counseling & Wellness Center, our mission is to provide accessible and high-quality professional mental health counseling and support. We are dedicated to delivering customized care that respects th..."

- Edlyne Thelusma, LMHC

At a Glance

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Edlyne Thelusma's Reviews

Likelihood to recommend Edlyne Thelusma

3.3
7 ratings, 5 with a written review
5 star
57%
57%
4 star
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3 star
0%
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2 star
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1 star
43%
43%

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Telehealth
I never felt judged by Edlyne, nor have I ever felt coddled to the point of not being able to self reflect. Most counselors will see patients who are self aware and say, “you don’t need therapy. You’re so self aware, you don’t need therapy.” Edlyne was transparent that being self aware and being actionable, as well as, accountable was the key. She has been there for the ups and downs and not once has she given up on me, even when I wanted to give up on myself. While Edlyne is no pushover, she will give you some stern advice when necessary but it’s done in a positive light.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J.B. – Jun 12, 2024
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I Can Say Is Great she is So Down to Earth
I have had prior experiences in counseling and came in not expecting much due to my prior experiences with my past therapists as a teen. I love how she listens without passing any judgment. I have been going through so much in my relationship that it was affecting my job. She often knows just what to say to help me see things from a different point of view. I am glad I used my Lyra benefits through my job. I am so grateful. I have been telling my friends about her and referred my classmate to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 28, 2022
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She completely no-showed for our first appointment. She ended up calling me later and tried to justify her no-show with some excuses. I booked her through Lyra Health. She failed to email me and send me a Lyra portal message with a link to our video chat session, which she was supposed to do according to Lyra. I called her multiple times and she wouldn't pick up. When she finally called me back, she didn't even know my name. Her actions were unprofessional and insulting. She said she was late because she had a meeting. I scheduled my session far in advance; if she can't prioritize her commitments, then she's not the right mental health provider for me. You can make your own decision, but this has been my experience with Edlyne Thelusma.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 21, 2021
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Extremely unprofessional. Cancels without reason. Late and forgetful. Would not recommend to my worst enemy.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 11, 2020
×Post a ResponseAre you Edlyne Thelusma?
Very unprofessional. I actually never got to meet with her as she canceled my virtual meeting with her 5 minutes after my scheduled start time. She sent times that she would be able to reschedule for and my 2nd attempt with meeting with her was a complete bust. She never logged into our meeting. I waited of 20 minutes and she also didn't bother to even send a message. Ridiculous. I would not suggest anyone waste their time with her. (it really should allow zero stars because she's undeserving of one at all)
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 06, 2020
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About Me

care philosophy

At Restoring Lives Counseling & Wellness Center, our mission is to provide accessible and high-quality professional mental health counseling and support. We are dedicated to delivering customized care that respects the unique needs and life experiences...read more

biography

Edlyne is a Haitian American raised in South Florida who earned her Bachelor of Arts in Psychology from Florida International University and a Master's of Science from Nova Southeastern University. She has over 16 years plus of experience working...read more
  • Counseling

  • Marriage & Family Therapy

  • Anxiety Disorders

  • Florida International Univerisity

    Undergraduate School
  • Florida International Univerisity

  • Nova Southeastern University- Masters In Mental Heath Counseling (ms)