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Donna Casada, APRN
Nursing (Nurse Practitioner)
Donna Casada, APRN is a nurse practitioner in Louisville, KY. She is accepting telehealth appointments.
3.7 Star Rating
Based on 25 reviews 3.7 Star Rating (25 reviews)
Practice
2355 Poplar Level Rd Ste G1-11 Louisville, KY 40217Telehealth available
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Donna Casada's Reviews
Likelihood to recommend Donna Casada
3.7
25 ratings, 18 with a written review
5 star | 64% | 64% |
4 star | 4% | 4% |
3 star | 0% | 0% |
2 star | 4% | 4% |
1 star | 28% | 28% |
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Very attentive and knowledgeable
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sandy S. – Aug 20, 2023
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She doesn’t even deserve the 1 star!!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Jan 16, 2023
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She was very helpful in the beginning but after I became pregnant she had very odd conservative views. She seemed shocked that I was still working even though I have to have some income. She also lectured me about how I should breastfeed even after I told her I couldn’t with my first. She repeatedly told me that my baby was going to stop breathing because of the medication I was taking despite the fact that i told her several times my OBGYN said it was safe. She acted like I was lying and cared little for my mental health.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Pregnant Patient – Jun 02, 2022
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For quite a while I had been looking for a primary care provider and am so fortunate to have found her. She is so compassionate and kind and understanding. She has helped me through a time of tremendous grief and has been nothing but supportive and wonderful.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 30, 2020
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Always had great care from her! She makes you feel at ease and is so easy to talk to. Highly recommend her if you are looking for a compassionate, intelligent, and attentive primary care provider!
What went well
No results
What could be improved
No results
Helpful
May 30, 2020
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Donna has taken care of me and my family for years and is ALWAYS thorough and thoughtful. She is competent, caring, attentive, and has the absolute best personality. I trust her completely and have the highest faith in her ability to take great care of us!
What went well
No results
What could be improved
No results
Helpful
Tiffany – May 30, 2020
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Great person and professional nurse
Gorgeous ,smart and she gives you that feeling of being saved that everything will go better .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Alois Arias Blanco – May 23, 2020
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She is nice ,professional Health worker and she does her best to make you feel in positive way when you are in the interview
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Alianna Arias Blanco – May 23, 2020
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I will recommend to my friends and family, because she is very professional and smart nurse ,always polite and giving you new ideas to improve your health for well not only for the patient for the patient’s family as well .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Leandro Elio Ramallo Velazquez – May 23, 2020
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Donna is the best provider I've seen in a LONG time, so caring and concerned for my wellbeing. So glad she is my provider !
What went well
No results
What could be improved
No results
Helpful
Mar 05, 2020
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She was great. Very personable and made me feel comfortable. I thought she had great bedside manner. I have been looking for a primary care physician and I will definitely be scheduling back with her for all of my needs.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Amber – Mar 05, 2020
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Was so nervous about selecting a good provider for me, but as soon as I got to my visit with Ms. Casada she made me feel right at home. I have never had a more thorough health care provider then her. She actually took her time, and listened to any and ALL of my concerns . I am thankful for her, and will forever keep her as my provider as long as I can ! Thank you for everything Donna. You are GREAT at what you do ?
What went well
No results
What could be improved
No results
Helpful
Kay – Mar 05, 2020
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I never leave reviews but I’m shocked at all the negative reviews. Ms. Casada treated me the last two years and was the only doctor at Ireland that helped me. She listened to my symptoms and found the cause. I’d recommend her to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Zick – Dec 08, 2019
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She was my children’s medical provider for years, I loved her and my kids loved her! We only lost her as their healthcare provider because she moved!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Misty McMichael – Jul 20, 2019
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I am not surprised to see other negative reviews about Casada. She was rude and uncaring. I went to see her twice for the same issue, with no results. I requested bloodwork and a physical, but Casada refused and treated me like I was asking for something she couldn't possibly do. I finally scheduled a third visit with a different doctor, and Casada showed up to my appointment instead! I was actually surprised to see that another review noted that she did this to them as well! She proceeded to scold me for reaching out for a second opinion. She told me "I've already spoken to my supervisor about you." I was astonished. Every patient should trust their instincts and do what is best for their health. Further, no health care professional should be afraid of a patient getting a second opinion, unless they know they did something wrong. Shame on you, Casada.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 23, 2019
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Just like another reviewer noted, she is extremely condescending. By far the rudest medical professional I have ever met. For my second visit, I was scheduled to be seen by a different NP, however Ms. Casada showed up to my appointment instead. Next time I will be sure to specify that I refuse to be seen by her again. Ireland health clinic needs to get her out of there.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
fort knox – Mar 20, 2018
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I've worked in healthcare for over 15 years. I have never had a healthcare professional speak to me in such a condescending tone as a patient. I will never see this NP again.
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
7 others found this helpful
Helpful
Feb 01, 2018
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If you have a cold or need a mammogram, she's fantastic. Anything beyond that, she is not able to handle.
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Fort Knox, KY – Aug 03, 2016
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How was your experience with Donna Casada?Overall Patient Satisfaction
25responses
Likelihood of recommending Donna Casada to family and friends is 3.72 out of 5
About Me
biography
Donna Casada, APRN is a nurse practitioner in Louisville, KY. She is accepting telehealth appointments.Nursing (Nurse Practitioner)
Focus on Brain Health
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Locations
Practice
Norton Community Medical Associates2355 Poplar Level Rd Ste G1-11 Louisville, KY 40217