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uncaring and conceited personality. Does not listen when you have an issue. Would not see her again

What went well

Office environment
Appointment scheduling
Staff friendliness
Wait times

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Appointment was rushed
Didn't trust the provider's decisions

Helpful

Lee – Jan 09, 2025

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I was switched from Dr. Shrank to Diana when he retired. She has more than met the expectations he set for her. She is sharp, brilliant, and overall easy to talk to. She is very responsive on MyChart.

What went well

Office environment
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

1 other person found this helpful

Helpful

Martin Dubois – Mar 11, 2024

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This was our first time here. My daughter came in with complaints. Diana was great! She asked many questions, took notes, explained so that a layman could understand, ordered more testing to find the problem. I am very satisfied with the services that Diana provided. I would highly recommend her.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

2 others found this helpful

Helpful

Patricia Price – Jan 14, 2020

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I had to see her because my dr was busy and have seen her a few times since. She has given me great advice every time. Looks out for my health and what’s best for me. Plus she is also rather pleasant on the eyes, always a decent thing.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

4 others found this helpful

Helpful

bryan brunelle in Oxford, MA – Feb 16, 2019

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ive never felt so at ease talking about my health concerns. Diana Piskala really makes you feel comfortable and like your concerns are understood on a human level as well from a clinical perspective. i would recommend anybody who is looking for a similar experience to call and make a appointment.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

4 others found this helpful

Helpful

Duane Vincent in Worcester, MA – Jun 07, 2018

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Nurse Practitioner Piskala saw me recently when my Dr. was unable to see me. I couldn’t be happier with the care and attention she gave me. I actually wish I could see her for all my visits. She is such a nice person, and I consider myself lucky to have her as past of my healthcare team.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

Scott B. in Worcester MA area – Feb 08, 2018

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Very knowledgable about my health concern. SHe was so friendly and easy to talk to! I would definitely recommend her to a friend or family member.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

4 others found this helpful

Helpful

Worcester, MA – Dec 21, 2016

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Know Before You Go

About Me

biography

A graduate of the UMass Medical School Graduate School of Nursing, Diana worked as registered nurse before going to graduate school and becoming an advanced practitioner. She decided to become a nurse practitioner so she could have a larger role...read more