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Dr. Deanna O'Dwyer-Swensen, DC
Chiropractic
Dr. Deanna O'Dwyer-Swensen, DC is a chiropractor in Melrose, MA.
3 Star Rating
Based on 1 review 3 Star Rating (1 review)
Practice
653 Main St Melrose, MA 02176Make an Appointment
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Dr. O'Dwyer-Swensen's Reviews
Likelihood to recommend Dr. O'Dwyer-Swensen
3.0
1 rating, 1 with written review
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3 star | 100% | 100% |
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I saw Dr. O'Dwyer several months ago for neck pain and headaches. The chiropractic care was as expected. However, she spent multiple sessions complaining about reimbursement rates for chiro, and communicating that their practice's extra charge for "soft tissue manipulation" is a gambit to cover the gap from what the reimbursement rate is to what she feels her time is worth as a chiropractor.
The biggest problem though is that the "soft tissue manipulation" wasn't on par with a massage, lasted scant minutes, and cost as much out of pocket. Also given the emphasis on her financial situation in our conversations, I felt her push to get several appointments on the books up front wasn't for my optimal health care but rather for the financial forecast.
Bottom line - chiropractic was good, bedside manner was not.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 21, 2019
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How was your experience with Dr. O'Dwyer-Swensen?Overall Patient Satisfaction
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Likelihood of recommending Dr. O'Dwyer-Swensen to family and friends is 3 out of 5
About Me
biography
Dr. Deanna O'Dwyer-Swensen, DC is a chiropractor in Melrose, MA.Chiropractic
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Locations
Practice
Melrose Family Chiropractic & Sports Injury Centre Inc.653 Main St Melrose, MA 02176