Dr. Cynthia Payne, OD
Optometry
Dr. Cynthia Payne, OD is an optometrist in Las Vegas, NV. She graduated from Southern College of Optometry in 1997. She is accepting new patients.
4.6 Star Rating
Based on 9 reviews 4.6 Star Rating (9 reviews)
Practice
1225 S Fort Apache Rd Ste 145 Las Vegas, NV 89117Compare Dr. Cynthia Payne, OD with other Optometrists near you
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Dr. Payne's Reviews
Likelihood to recommend Dr. Payne
4.6
9 ratings, 7 with a written review
| 5 star | 89% | 89% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 11% | 11% |
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I bought a pair of very expensive eyeglasses from Trendsetter about 18 months ago. The prescription she wrote turned out to be too strong, and they replaced the lenses for free. But the entire process took several weeks.
Now I need my prescription that she used for the glasses. I called on Monday and the person that answered said the Dr. Was out of the office that day and she needed to sign off on it before he could send it. But it would go out on Tuesday via email.
Tuesday I received nothing from them, so I called on Wednesday and the Dr. happened to answer the phone. She said it was on her list of things to get to. Now, it takes 5 min at most to email the eye prescription. You just ask your employee to do it and it is done. It is not like they are a high volume operation.
In any event, I did not get it today and I am not going to call them again. I will search through my paperwork here at home and find it. Or have it read off the lenses I have. Beware
What went well
No results
What could be improved
No results
Helpful
rickjanov – Feb 13, 2020
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She is very helpful, honest, patient, and thorough.
What went well
No results
What could be improved
No results
Helpful
May 28, 2019
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I love that they're open one Saturday a month! Nice office, very professional. I enjoy getting my annual eye check-ups here!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Las Vegas, NV – Aug 03, 2017
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I felt realy good with her being so helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Maria Hardina in Las Vegas, NV – Apr 13, 2017
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Dr. Payne is absolutely wonderful. Very professional and informative. Her staff is helpful and friendly. My experience with them is great!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ana Campbell in Henderson, NV – Mar 11, 2017
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Dr. Payne is an exceptional professional. My eye exam was thorough. Dr. Payne answered all my questions. Her staff is friendly and helpful. The glasses I purchased last year were stunning and well made. I came back this year and purchased two more gorgeous pairs of glasses.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Gail Shuman in Las Vegas, NV – Sep 17, 2016
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Very thorough and competent.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bill G in Las Vegas, NV – Apr 04, 2016
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How was your experience with Dr. Payne?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Payne to family and friends is 4.5555553 out of 5
About Me
biography
Dr. Cynthia Payne, OD is an optometrist in Las Vegas, NV. She graduated from Southern College of Optometry in 1997. She is accepting new patients.Optometry
Pediatric Optometry
Lincoln Memorial University Debusk College Of Osteopathic Medicine
Undergraduate SchoolSouthern College Of Optometry
Medical School, 1997