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Crystelle Canuto, NPC

Crystelle Canuto, NPC

Neurology

Crystelle Canuto, NPC is a neurology specialist in Columbia, MO. She is accepting new patients.

3 Star Rating
Based on 7 reviews 3 Star Rating (7 reviews)

Dr. Sarah Smith

525 N Keene St Ste 301 Columbia, MO 65201

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Crystelle Canuto's Reviews

Likelihood to recommend Crystelle Canuto

3.0
7 ratings, 7 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
14%
14%
2 star
0%
0%
1 star
43%
43%

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Left before seeing Her, VERY LATE
My appointment was for 2:15, at 2:45 receptionist told me that doctors last patient was being discharged at that moment and the nurse was cleaning the exam room and that I was next. They called me back 30 MINUTES LATER. Where I sat for another 20 minutes in the exam room. It is now an hour and 20 minutes late for my scheduled appointment. The nursing staff were less than concerned and rude. Avoid this office...find another neurologist office. Phone call to Office manager was a waste of time too. If I could I would give negative stars .
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Waste of Time – Sep 25, 2024
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Great
A great doctor, great listener. By far my favorite specialist I have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Austin Stidham – Jul 23, 2024
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Great Professional
She was extremely helpful and professional. She has helped me to get my chronic migraines under control. I highly recommend her.
What went well
  • I felt respected
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leslie Bagwill – Jul 05, 2024
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Nice, but no.
She is nice and listens to concerns, but I have two major complaints. One, they are so secretive about costs. They will send you approvals, process claims months later, and then send a huge bill. The lack of transparency is shady. Second, I have never had so many “new” name brand scripts and samples thrown at me. I felt like I was in the movie Dopesick or Painkiller, just different meds. The pharmaceutical rep was probably clapping on the sidelines.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Migraine Patient – Jun 20, 2024
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Very Unimpressed
Would give her a 0 if I could. I had an 8:00 am appointment and at 8:50am, she walks in yawning after working the night shift and barely gave me the time of day. I understand she was tired but I felt like I was a burden. She asked me why I was there. I told her I needed to make an appointment to update my perscription for my medicine. She never assessed me, asked how I was doing and told me just to follow up with my primary care physican from now on.
What went well
No results
What could be improved
No results
Helpful
Apr 03, 2024
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Very professional, and very knowledgeable, listened to all my concerns and ordered all necessary tests needed to get the correct diagnosis. I am now stable and very happy with my overall health
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
NA – Nov 03, 2023
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Crystelle Canuto
Finally reviewed previous information then apparently lost the current test results that were to be used as a comparison. Ordered a third test - um NO! What did you do with my medical record I brought with me in February? This is a follow up to the previous review.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
WheresTheDr – Mar 08, 2022
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About Me

biography

Crystelle Canuto, NPC is a neurology specialist in Columbia, MO. She is accepting new patients.
  • Neurology

  • Nursing (Nurse Practitioner)

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Locations

Dr. Sarah Smith

Neurology Inc. PC525 N Keene St Ste 301 Columbia, MO 65201
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