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Crystal Payton, FNP-C

Crystal Payton, FNP-C

Nursing (Nurse Practitioner)

Crystal Payton, FNP-C is a nurse practitioner in Stevensville, MI. She graduated from Masters of Science in Nursing Education/Administration Ball State University in 2011. She is affiliated with medical facilities Corewell Health Lakeland Hospitals Niles Hospital and Corewell Health Lakeland St Joseph Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 11 reviews 4 Star Rating (11 reviews)

Crystal Payton; APRN

5675 Fairview St Stevensville, MI 49127
Telehealth available

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. • See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Clean Hospital
    Patients said the hospital this provider practices at is clean. • See hospitals
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Crystal Payton's Reviews

Likelihood to recommend Crystal Payton

4.0
11 ratings, 10 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
18%
18%

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Crystal is a wonderful and kind NP. And has very good bedside manors. She listens to your concerns, and she wants to make sure you get the best care needed. She is by far the best I have found.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2023
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She explains things well and is very nice.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Olivia – Sep 21, 2022
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Ms. Payton helped me solve a medical problem I was having, and for that I'm grateful. However, she was always rushed, and not terribly compassionate—for example, after a 5-10 minute appt she got up to leave the room while I was crying, looked down at me as she walked out and said, "That's what you always do" (true it was the second time I'd cried in her office, but to be fair I was being treated for PMDD & depression). I changed offices after that.
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2019
This is incorrect information. I was not... Read More
×Post a ResponseAre you Crystal Payton?
Dr.Payton is the most efficient doctor I have had in years. I am very happy in my treatments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy Ward in Union, Mi – Aug 04, 2017
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The challenge of finding a healthcare provider who I felt comfortable with, trusted in, and felt valued for as a simple human being was a longstanding one in the Niles community. As a PTSD sufferer with additional medical needs, I found Ms. Payton to exceed those challenges. Ms. Payton listens attentively without interrupting when I have a medical issue or otherwise and each time I leave her office, I hug her because I think she is simple a wonderful human being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
CMP in Niles, MI – Aug 12, 2016
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The office staff were extremely pleasant and helpful. My time was well spent and I left there feeling like I finally found a doctor who really listened to me and guenuallly cared. She was very caring and knowledgable. I would highly recommend seeing her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 06, 2016
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This person does not respect her patient's wishes, orders unnecessary test then never gives you the results and ultimately never ends up treating you for the issue you came in for. She also could not pronounce some basic anatomical medical terms. It was a complete waste of time visiting this clinic. Completely incompetent.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 05, 2016
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Extremely pleasant and very thorough. Took her time to really listen to me. Would highly recommend her to any of my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Niles, MI – Apr 07, 2016
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Very pleasant and personable. Took time with me and very thorough. Would highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Caleb in Niles, MI – Apr 06, 2016
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I found the support staff, as far as administrative staff and the intake nurses, were very professional and pleasant. When it came to my dealings with the Nurse Practitioner, the Doctor and the C.E.O. of this facility, I found that they are pathetically incompetent when treating me, diagnosing illnesses, caring medically for me, listening to my point of view, reading other doctor?s records, and the nurse?s overall personal presentation was absolutely lacking. The C.E.O. did not have control of
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Kimberly in Niles, MI – Mar 01, 2016
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Know Before You Go

About Me

biography

Crystal Payton, FNP-C is a nurse practitioner in Stevensville, MI. She graduated from Masters of Science in Nursing Education/Administration Ball State University in 2011. She is affiliated with medical facilities Corewell Health Lakeland Hospitals...read more

  • Nursing (Nurse Practitioner)

  • Post Graduate Certificate In Psychiatric Mental Health Family Nurse Practitioner Pending Northern Kentucky University

    Medical School

  • Post Masters Certificate For Family Nurse Practitioner

    2013

  • Ball State University

    Medical School, 2013

  • Post Graduate Certificate In Family Nurse Practitioner Ball State University

    Medical School, 2013

  • Masters Of Science In Nursing Education At Ball State University

    2011

  • Masters Of Science In Nursing Education/administration Ball State University

    Medical School, 2011

  • Bachelor Of Science In Nursing

    Undergraduate School, 2009

  • Bachelors Of Science In Nursing Mountain State University

    Undergraduate School, 2009

  • St. Mary's School Of Nursing

    Undergraduate School, 1990

  • St. Marys School Of Nursing Diploma Rn

    Undergraduate School, 1990

Focus on Brain Health

Locations

Crystal Payton; APRN

Crystal Payton; APRN5675 Fairview St Stevensville, MI 49127
1

Affiliated Hospitals

  • Corewell Health Lakeland Hospitals Niles Hospital

    31 N Saint Joseph Ave
    Niles, MI 49120
    Recipient of 10
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

  • Corewell Health Lakeland St Joseph Hospital

    1234 Napier Ave
    Saint Joseph, MI 49085
    Recipient of 19
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality