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Cheryl Maddern, MFT

Cheryl Maddern, MFT

Marriage & Family Therapy

Cheryl Maddern, MFT is a marriage & family therapist in Torrance, CA. She is accepting new patients.

4 Star Rating
Based on 21 reviews 4 Star Rating (21 reviews)

Practice

3333 Skypark Dr Ste 220 Torrance, CA 90505

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Cheryl Maddern's Reviews

Likelihood to recommend Cheryl Maddern

4.0
21 ratings, 17 with a written review
5 star
71%
71%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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Cheryl was very rude,mean and apathetic to me.I was waiting by her door and she and a couple were walking out laughing very loudly(cool,they're having fun)I introduced myself and she was cold and asked me to give her a couple of minutes, since I was early.I asked her where to wait and she put her finger on her mouth and shushed me-how appalling!Can't believe she is a therapist-so unprofessional!She insisted that she texted me to have the "intake papers" which I never received.I tried to show her my cell phone to prove that I never got it.I asked her what number she texted it to and she wouldn't answer me.Instead, she said that we're not a match.She never texted me anything and she wouldn't admit she made a mistake.What a horrible person!I can't believe the 5 star ratings she's received. I can relate to the 1 star ratings. She's not a genuine person.Because if she is,she would be kind to everyone. She needs help, she definitely has issues of her own!DO NOT BE FOOLED BY THE 5 star rating
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Oct 02, 2019
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Cheryl has been a major asset with helping me to develop healthy boundaries in my personal relationships and work environment. When I didn't have the understanding or strength of how to address situations, she gave me the tools, was understanding yet firm and guided me through the challenges. The person I was almost a decade ago has been replaced by a much wiser and extremely happier version of myself. Thanks Cheryl!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 15, 2019
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Cheryl is terrific in every respect. Her experience is clearly a major asset for her patients, of which I am proudly one. I have an extremely high trauma exposure level in my professional life. I've found my standing appointments with Cheryl to be essential to improving, preserving, and maintaining my overall mental health. Everyone in my family is grateful to Cheryl, as well (though they've never met), because she helps me be better to them! Highly recommend for any therapy needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 18, 2018
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Cheryl has had a profound and positive impact on my life. I have always left her office with specific strategies to implement in my life. She does so much more than just listen. She has given me the tools and support to change the things in my life that were not working. I strongly recommend her to anyone looking to lead a joyful life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 16, 2018
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Cheryl was an amazing therapist. In the short time that I saw her she helped me to realize a lot of my own behaviors that have resulted in failing relationships. She also gave me tools to use to not get to that angry rage state and how to pause and take a break. She not only listens, but she challenges you with questions that makes you think about your actions and makes you more self-aware.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachael in Lomita, CA – Nov 30, 2018
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Cheryl has been my therapist for over 6 years and I will forever be grateful for the day I found her! She has helped me to identify tools and techniques for dealing with anxiety. With her help, I have also been able to identify negative childhood experiences and difficult relationships that continue to effect my life today. Cheryl is compassionate, empathetic, knowledgable and well practiced. As a medical professional, I would recommend her services to patients, families, and personal friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Torrance, CA – Nov 19, 2018
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Cheryl has been a vital part of my mental health support team for over 4 years. She has given me many great tools to help me manage my bipolar 1 disorder. She is empathetic, insightful, direct, honest and has a wealth of experience. I've been stable for the last 2 years and I owe much of that due to the work I've done with Cheryl. Highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dan in TORRANCE, CA – Nov 15, 2018
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Cheryl is a fabulous counselor and person. She really works with you to make overall improvements in your quality of life. I recently was diagnosed with cancer and have been dealing with ongoing PTSD issues as well. She has been there helping me and guiding me every step of the way. I can not say enough about this very special counselor Cheryl.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 07, 2018
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Cheryl has been an important part of my life for over ten years. She is an excellent therapist. She's smart, strong and just who I need to keep me anchored. She has helped me through my divorce, the loss of my parent and every day issues. She has taught me excellent skills to navigate through my life with my bipolar disorder and anxiety, as well as PTSD. I am forever grateful to Cheryl. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Redondo Beach, CA – Nov 01, 2018
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She has been very important in my recovery from anxiety/depression. Cheryl taught how to use CBT effectively.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gary in Torrance, CA – Nov 01, 2018
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Over the last 2 years Cheryl has helped me understand what was going on with me and my life. She helped me realized the state of my marriage and helped me make the decisions to improve my life. I am a happier and healthier person because of her. I highly recommend Cheryl because of her applies to listen, to dig into your feeling, and helping you make the decisions to improve your life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bill T. – Nov 01, 2018
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Great at listening, and helpful with the challenges I need to navigate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tracy in Torrance – Oct 31, 2018
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Cheryl is educated and experienced in helping people with bipolar disorder. She has played a key role in my recuperation. I highly recommend Cheryl as an insightful therapist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 30, 2018
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She was not on my side at all while I was her patient. She always would listen to what other people told her rather than listening to me. She also didn't ever address my issues and didn't help me cope with what I had gone through. She also didn't tell me anything to help with the abuse I had gone through. She totally hurt my trust. She told me that she was going to listen to my sister snd not me. She also had an appointment about me without my consent with my sister.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jenn in Riverside – Sep 02, 2018
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Should be a negative star. Run if you want to save your relationship. She is very controlling of her clients but obviously not in control of herself. She is despicable and should not be practicing If you are having problems and seeing her go get a second opinion. She is very unethical
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Jun 10, 2017
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I didn't realize during couples counseling with her that I was a victim of narcissistic abuse. She failed miserably to recognize what I now know to be classic signs of emotional abuse. Rather, she insinuated that I wasn't "stable enough" to be in a relationship (we'd been together 9 years). She--knowingly or not--provided him with enough fuel to further exploit my vulnerabilities. I do not recommend her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Jun 07, 2017
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I felt very comfortable with Cheryl. She gave positive input at all times during our sessions. With her help I was able to better my life. Strongly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kurt in Torrance, can. – Apr 13, 2016
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About Me

care philosophy

As a psychotherapist, I believe anyone seeking help for emotional issues deserve to be treated with respect and compassion. I believe in providing services that are effective and provide relief. Research indicates the most effective aspect of psychological...read more
  • Marriage & Family Therapy

  • Family Services Of Long Beach, Ca

    Internship Hospital, 1995
  • Ma Mft/clinical Psychology At California State University Of Dominguez Hills

    1991
  • Rainbow Domestic Violence Shelter, San Pedro, Ca

    Internship Hospital, 1990
  • San Pedro Peninsula Hospital Psychiatric Units, San Pedro, Ca

    Internship Hospital, 1989
  • California State University Of Dominguez Hills

    Undergraduate School, 1987

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Locations

Practice

Gelbart and Associates A Psychological Corp.3333 Skypark Dr Ste 220 Torrance, CA 90505
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