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Dr. Catherine Masterson, PHD

Dr. Catherine Masterson, PHD

Clinical Psychology

Dr. Catherine Masterson, PHD is a clinical psychologist in Mineola, NY. She is accepting new patients.

4.7 Star Rating
Based on 20 reviews 4.7 Star Rating (20 reviews)

Catherine Masterson, PhD, 520 Franklin Avenue, Suite L18-F, Garden City, NY 11530

300 Old Country Rd Ste 91 Mineola, NY 11501

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Dr. Masterson is a patient favorite Clinical Psychologist

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Dr. Masterson's Reviews

Likelihood to recommend Dr. Masterson

4.7
20 ratings, 11 with a written review
5 star
90%
90%
4 star
0%
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3 star
0%
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2 star
10%
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1 star
0%
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Time issue turned me away from using therapist.
Telehealth
I think Catherine is a marvelous therapist however the low rating is due to her not showing up for my first two appointments on time. It was extremely disturbing to me as I am in a crisis situation. The worse part is that out of five therapists I tried to reach she was the only one who responded the same day and while that is wonderful, the issue with consistent lateness drove me to stop using her services. It was very difficult to start all over again to search for a therapist. I still have no one and the situation has worsened as now my mother fell and broke her hip over the weekend and I have no one to provide support. This has been a harrowing time in my life with massive emotional trauma. Also the telehealth connection had issues as well and she doesn't seem to understand basic use of iphones e.g. placing your phone on do not disturb during a session. I really felt like she could have been an asset for my healing and it's a real shame she couldn't show up for me.
What went well
No results
What could be improved
No results
Helpful
Mar 17, 2025
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She listens to you!!
Telehealth
Dr. M has really helped me with the stress in my life. Just to speak to someone that understands ans does not judge you for the decisions you make. She is one of the best doctors I’ve ever had. Very flexible schedule.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 03, 2024
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Telehealth
I have been working with Dr. M for the past 2 and a half years. She provides a safe, welcoming environment which has made it easy for me to open up. She is able to listen without judgement and offer practical strategies that I’m able to apply to my everyday life. Dr. M is extremely knowledgeable and brings a lot of experience to our sessions. I genuinely look forward to our sessions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 24, 2024
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Dr Masterson review
I have been in treatment with Dr Catherine Masterson for over 25 years in a period when I was having difficulty finding my way into adulthood and the responsibilities and challenges that went along with it. I had many issues of confusion and anger related to the way I was brought up. Dr. Masterson connected with me immediately and was able to help me resolve issues from my past so that I was able to deal with my adult life. I was feeling lost and without direction and she gently helped me through this. My relationships, my work life, and even my relationships with my family of origin all got so much better. I felt understood and became much less anxious and much more confident in all aspects of my life. With her help and my own hard work, I became a better husband and father, and mostly a better friend to myself. She was always professional, available, and there for me, and this allowed me to become a happier and more fulfilled person. I am so grateful that she came into my life.
What went well
No results
What could be improved
No results
Helpful
Oct 17, 2024
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Ever since I began my sessions with Dr. Masterson, I have seen significant improvements in my mental health, as my anxiety has greatly decreased, I learned to manage my OCD, and have overall been able to live a much more relaxed and happier life. Dr. Masterson always provides an a non-judgmental ear, as she listens while you talk, takes notes, and provides advice that really shows she has taken the time to understand you as a person. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 16, 2024
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Dr. M has first been our therapist as a couple when we met her in person more than 10 years ago. She has been instrumental in saving my marriage. More than 10 years later, I found myself in a time a crisis and she got back to me promptly within 24 hours. Now I have been seeing Dr. M for a while and she has always been compassionate, professional and helpful. I would recommend Dr. Masterson to anyone with a variety of needs. The most difficult part is to admit that you need help and make that first phone call!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Krisztina Lorentz – Oct 16, 2024
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Love her!
Telehealth
Dr. M has been instrumental in my healing. I have been working with her for a while now, and I have noticed my anxiety has gone down dramatically. Over the course of our work together, I went from using prescription anxiety meds to none at all. We did some EMDR work together, and it allowed me to really tap into some deeper stuff that I've held onto most of my life. It has really been a journey noticing how far I've come with her support. I can't imagine losing her as my therapist. She is an open and nonjudgemental listener, and receptive to collaborative work. She is also just warm and empathetic, and it feels like talking to a good friend. She gently challenges me over time, which I really appreciate and allows me to just vent when I need to. I would recommend her to anyone! I also really appreciate how flexible she is with scheduling!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 12, 2024
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One time many years ago I sought out mental health treatment and it was a disaster. The doctor was out to lunch, literally reading his newspaper while I was talking. So, 3 years ago when things in my life took a dramatic turn for the worst, I was skeptical of reaching out for help, but I hit a point of real crisis and knew I was not in a good place. I made the decision to call a few providers covered by my insurance in the hopes that one would call back and I’d I didn’t hear from anyone within 24 hrs I would call the crisis hotline. Dr. Masterson called me late that evening and heard the panic and urgency in my voice and situation and at around 9:30 or 10pm she gave me a session. From that moment I knew that she was the right professional to help me work through what I was going through. Flash forward 3 years and I am in a much better place. Her guidance, support and genuine care, has helped me work on my struggles with fits of anxiety and depression. She walked me through EMDR therapy to address deeply suppressed traumatic events from my past and guided me through the process of moving forward in a healthy way. Dr. Masterson listens carefully when I talk, takes notes, and demonstrates that she’s really hearing what I say. She is incredibly flexible with my often changing work schedule and has even accommodated me when I’ve traveled around the world for work in order to maintain our sessions. I am grateful for her non-judgmental ear, her kindness and professionalism. I highly recommend her to anyone who’s looking for an easy-going, fair-minded and real-person presence in their search for a mental health professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MWH – Oct 11, 2024
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Dr. Masterson has been vital in my recovery in several ways. Also, it's not hyperbole to say I know how she saved a life. I've personally been meeting with Dr. Masterson for two years before and after my life-changing period. She could see the fall before I could, which helped me not spiral into an abyss that would have lasted much longer. She provided a soft landing as much as possible when you hit your rock-bottom life moment, feeling you won't recover. Dr. Masterson's insightfulness is a crucial aspect of her practice. She adeptly uses techniques from her therapy toolkit, honed through experience, and incorporates new methods based on the latest education. Her flexibility, open communication, and deep care for her patients are evident. I referred a close friend on the brink of making an irreversible mistake, and Dr. Masterson guided that person back to safety. The advice and level of care made the difference. Based on my direct experience and what my loved ones shared, I highly recommend Dr. Masterson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Highly recommend – Oct 11, 2024
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She saved my life
Telehealth
I walked into Dr Mastersons office for the first time in August of 2012 when I was on the verge of suicide, severely abused, and addicted to alcohol. Today I am sober, I am happy, I am FREE from everything and I could not have done it without her. In all honesty, I wouldn’t even be here writing this if it wasn’t for her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Samantha – Oct 09, 2024
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She saved my life
Telehealth
I walked into Dr Mastersons office for the first time in August of 2012 when I was on the verge of suicide, severely abused, and addicted to alcohol. Today I am sober, I am happy, I am FREE from everything and I could not have done it without her. In all honesty, I wouldn’t even be here writing this if it wasn’t for her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Samantha – Oct 09, 2024
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About Me

care philosophy

Tailored to your individual needs.

biography

Over 40 years of experience helping people feel their best and live well.
  • Clinical Psychology

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    Locations

    Catherine Masterson, PhD, 520 Franklin Avenue, Suite L18-F, Garden City, NY 11530

    Office300 Old Country Rd Ste 91 Mineola, NY 11501
    1