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Dr. Brianna Bates, OD

Dr. Brianna Bates, OD

Optometry

Dr. Brianna Bates, OD is an optometrist in Menomonee Falls, WI. She graduated from Illinois College of Optometry in 2019. She is affiliated with medical facilities such as Aurora Medical Center Summit and Childrens Wisconsin. She is accepting new patients.

4.9 Star Rating
Based on 49 reviews 4.9 Star Rating (49 reviews)

Town Hall Health Center

W180N8000 Town Hall Rd Menomonee Falls, WI 53051

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Dr. Bates' Reviews

Likelihood to recommend Dr. Bates

4.9
49 ratings, 49 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

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Positive experience overall.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 25, 2024
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Fr0m start to finish my experience was exceptional. Lucy took me in for my first scan & was polite & caring. Nina took over & also very caring & attentive to my needs & questions. Last I saw Brianna Bates who went over all the scans, my script, answered all my questions 7 was very pleasant doing all this. Made my appointment for next year !!!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 17, 2024
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Great provider! Tech Madeline was AMAZING!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 05, 2024
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Their thoroughness is fantastic
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 16, 2024
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I am very pleased with Dr. Bates and her staff. They are professional and great listeners to address my questions and concerns. My eye exams have always been very thorough. This was my second visit with Dr. Bates and will come back for my eye checkup next year.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 18, 2024
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Great visit with Dr Bates. She is very knowledgeable and communicates very clearly.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 19, 2024
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Friendly and professional people!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 18, 2024
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Excellent and Professional Care. Always a pleasure!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 17, 2024
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Always have the best treatment at this facility.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 13, 2024
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The BEST!!!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 07, 2024
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The Dr. Is very nice and the nurse is too, thanks!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 07, 2024
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Everyone was wonderful - Thank you!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 25, 2024
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Inaccurate Exams and Prescription
I saw Dr Bates several times, she seemed to struggle with a prescription. Less than two months after getting my new glasses I saw another Dr in the clinic. He stated I would benefit from an 'updated prescription' and an make an appointment for 're-evaluation. I made an appointment with an optometrist I had seen before being referred to the Eye Institute. He performed an exam and made significant changes to the lenses I had only had for a few weeks and suggested I speak with the practitioner who had done the prescription about compensation for the lenses I had just paid for.
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Jul 14, 2024
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Dr. Bates was very professional; she educated me about some of my issues and about the follow ups needed..Very informative, knowlgeable and giid bedside manners
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 02, 2024
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I was extremely satisfied with my experience with Dr Bates and staff.Thank You
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 05, 2024
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Dr. Bates gives excellent explanations accompanied by appropriate use of imaging. She is better than both of the Froedtert ophthalmologists that I previously had, and I liked both of them.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 05, 2024
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I've been coming to this clinic since around 2013 and I've always been happy will the service.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 20, 2024
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No waiting. Called in for "service" right on time and a minimal wait for doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 14, 2024
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Very, very Good!!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 09, 2024
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5 stars out 5 the everyone does the their and the efficiency of the entire system
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 26, 2024
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About Me

care philosophy

Brianna listens to each patient's hobbies and interests and how their vision impacts their daily routine. Using this information, she informs them about their options and recommends the best one that is tailored to their lifestyle. She also believes...read more

biography

My philosophy for quality eye care ensures that each exam starts with listening and discussing a patient's concerns and visual goals. After providing a thorough comprehensive ocular assessment, I review appropriate therapeutic options to increase...read more
  • Optometry

  • Illinois College Of Optometry

    Medical School, 2019
  • Illinois Eye Institute

    Internship Hospital, 2019
  • Walter Reed National Military Medical Center

    Internship Hospital, 2019
  • Milwaukee Va

    Internship Hospital, 2018
  • Valley Eye Associates

    Internship Hospital, 2018
  • University Of Wisconsin-stevens Point

    Undergraduate School, 2015

Focus on Diabetic Macular Edema

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Locations

Town Hall Health Center

Town Hall Health CenterW180N8000 Town Hall Rd Menomonee Falls, WI 53051
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 12:00pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:30am - 6:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Aurora Medical Center Summit

    36500 Aurora Dr
    Summit, WI 53066
    Recipient of 9
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Childrens Wisconsin

    9000 W Wisconsin Ave
    Milwaukee, WI 53226
  • Froedtert Menomonee Falls Hospital

    W180N8085 Town Hall Rd
    Menomonee Falls, WI 53051
    Recipient of 12
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 100 Best Hospitals Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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