Dr. Benjamin Cook, OD
Optometry
Dr. Benjamin Cook, OD is an optometrist in Temple Terrace, FL.
3 Star Rating
Based on 6 reviews 3 Star Rating (6 reviews)
Practice
5201 E Busch Blvd Temple Terrace, FL 33617Compare Dr. Benjamin Cook, OD with other Optometrists near you
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Dr. Cook's Reviews
Likelihood to recommend Dr. Cook
3.0
6 ratings, 5 with a written review
| 5 star | 50% | 50% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 50% | 50% |
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Great Experience!
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 07, 2025
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An absolute waste of my money and time. The doctor didn’t even come into the room until the end of the session and asked how everything went as the technician is the one who scored my eyes. Absolute insanity ... if you value you’re health, money, and honestly steer clear from this entire office.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 15, 2020
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My glasses broke and could not be fixed. Dr. Cook and his assistant spent a lot of time helping me look through their many, many choices of frames till he found a pair that would fit my lenses. I had gone to 3 places prior to his and they ALL said can't help you. But they never tried, and they certainly did not care. I recommend him highly. He obviously will give 100% for you.
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2019
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Dr. Cook and his staff are wonderful! Our 8 year old daughter has been wearing glass for 7 years. We moved from NJ and had a tuff time finding an optometrist that could make her glasses. She has a strong perscription, her glass are very thick. Vince in the office said he had a lab that he trusted to make her glasses as thin as they could with her perscription. Well we got them yesterday and I was in tears our daughter was so happy that her glasses were not thick any more. Thank you!!!!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Doris T in Palm Harbor, FL – Dec 21, 2016
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Wanted to avoid the zoo/circus environments of the other big name optical places. Slightly more expensive than the others but thought it would be worth it. I was dead wrong. Difficulty getting proper prescription. Small office doesn't carry many brands of contact lenses; had to special order. Ended up with many prescriptions to wear, medical notes were poor, much confusion. Difficulty getting prescription Faxed to lens provider. Terrible experience, won't return, will not recommend.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't explain conditions well
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Palm Harbor, FL – Mar 11, 2016
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How was your experience with Dr. Cook?Overall Patient Satisfaction
6responses
Likelihood of recommending Dr. Cook to family and friends is 3 out of 5
About Me
biography
Dr. Benjamin Cook, OD is an optometrist in Temple Terrace, FL.Optometry
English
Portuguese
Focus on Diabetic Macular Edema
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Locations
Practice
Sight and Sun Eyeworks LLC5201 E Busch Blvd Temple Terrace, FL 33617
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