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Dr. Barton Powell, OD

Dr. Barton Powell, OD

Optometry

Dr. Barton Powell, OD is an optometrist in Lakeland, TN. He is accepting new patients.

3.9 Star Rating
Based on 13 reviews 3.9 Star Rating (13 reviews)

Practice

2961 Canada Rd Ste 104 Lakeland, TN 38002

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Powell's Reviews

Likelihood to recommend Dr. Powell

3.9
13 ratings, 8 with a written review
5 star
62%
62%
4 star
8%
8%
3 star
8%
8%
2 star
8%
8%
1 star
15%
15%

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Great Doc, awful staff
Dr. Powell was very professional upfront about what I needed. He discussed options available to me for glasses and was not trying to upsell anything and was actually very frank about stuff that was unnecessary when it came to lenses. The staff however, was lackluster and at times down right unwelcoming. Started off with them seeming surprised that I was even there for my first appointment ever with them. Weird because I made the appointment and did paperwork and gave info over the phone before even coming in. Then when it came time to get glasses the tech was very nice and spent the time to pick out something that fit well. Had to make another appointment later on and I ended up missing it due to my own oversight but also because this office does not do any reminders whatsoever. No calling to confirm or reschedule. Then the new glasses fit, treated like I was bothering them each time I had to come in to get them adjusted. Very disappointing to say the least.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Disappointed – Apr 15, 2024
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Awesome experience here
Dr. Powell is really good. He explained what my problem was and treated it with a sample he had and gave me a prescription for drops to use going forward. His staff was friendly and helpful to me. Highly recommend this clinic.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 28, 2023
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Very Good dr
Very good eye dr, takes time with you and explains everything, clean, on time, great experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa J – Oct 31, 2022
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Dr. Bart Powell is pushy, rude, argumentative and doesn’t listen to his patients. I saw him once for an eye exam and I will NEVER go back.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
DogMom – Jun 17, 2021
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Great doctor - efficient, intelligent. The office staff are hit or miss, but the last time I was there was over a year ago. I needed to make a quick apt and scheduled with another office in town and had a terrible experience. Wish I could have a do-over with Dr. Powell - he's the best!
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cordova TN – Oct 29, 2016
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Excellent doctor. If you are looking for a doctor that will TAKE TIME to discuss treatment with you, this is your guy. He found some weird things with one of my eyes and called me every day until I scheduled an appointment with a specialist. I paid extra for the service where they can see 200% of the interior of the eye than with dilating and he found a cataract that was not visible via the 40% with traditional dilation. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
cadtdi in Memphis, TN – Sep 23, 2016
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Very informative and knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Phillip nelson in Lakeland tn – May 14, 2016
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I am very satisfied with having Dr. Powell as my 9 year old Daughters Eye Doctor. Both Doctor Powell and his entire staff are very friendly and professional as well . Doctor Powell is very patient and he always does a very thorough examination. I absolutely recommend him to others??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leigh Ann Clark in Arlington,TN – Dec 18, 2015
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About Me

biography

Dr. Barton Powell, OD is an optometrist in Lakeland, TN. He is accepting new patients.
  • Optometry

Locations

Practice

Unavail2961 Canada Rd Ste 104 Lakeland, TN 38002
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