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Ashley Grinonneau-Denton, PCC

Ashley Grinonneau-Denton, PCC

Counseling

Ashley Grinonneau-Denton, PCC is a counselor in Beachwood, OH.

2.7 Star Rating
Based on 16 reviews 2.7 Star Rating (16 reviews)

Practice

24800 Highpoint Rd Ste B Beachwood, OH 44122

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Ashley Grinonneau-Denton's Reviews

Likelihood to recommend Ashley Grinonneau-Denton

2.7
16 ratings, 8 with a written review
5 star
31%
31%
4 star
6%
6%
3 star
13%
13%
2 star
0%
0%
1 star
50%
50%

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VERY unprofessional, that is when i could get her to actually show up for an appointment. Very erratic and am wondering if she is the one who should be seeking treatment and or help
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Marie – Jul 01, 2024
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Late, Unprofessional & Unlicensed
Telehealth
Consistently 10-20 minutes late. Texts at all hours of the night responding to follow ups. Obviously doesn't prepare before hand and was reading my file as I was talking. Felt very unheard and like she was rushed to arrive. It was a tele-call so she was home sitting slouched on her couch. Nice but very unprofessional. Gives unclear 'advice' saying things like 'you tottally dont have to listen to me but, like, I dont know, if I were you I would think you would feel like xzy, so like maybe...'. It felt like she would talk a lot and say nothing. And what she did say felt impersonal, unhelpful and unprofessional. Also found out after she lost her license & is practicing as a counciler. We were not made aware of this until after our first 3 sessions. Will not be returning and DO NOT reccomend.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Mar 14, 2024
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Consistently 10-20 minutes late. Texts at all hours of the night responding to follow ups. Obviously doesn't prepare before hand and was reading my file as I was talking. Felt very unheard and like she was rushed to arrive. But it was a tele-call so she was home sitting slouching on her couch. Nice but very unprofessional. Gives unclear "advice" saying things like "you tottally dont have to listen to me but, like, I dont know, if I were you I would think you would feel like xzy, so like maybe...". It felt like she would talk a lot and say nothing. And what she did say felt impersonal, unhelpful and unprofessional. Also found out after she lost her license & is practicing as a counciler. We were not made aware of this until after our first 3 sessions. Will not be returning and DO NOT reccomend.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Ng – Mar 14, 2024
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Not great
Ashley cancelled our appointments repeatedly with a different excuse each time. When a session would occur, she would run at least 15-20 minutes late, sometimes reaching out to us and sometimes not. The few times we actually met, we felt she was not very empathetic, cold and blunt at times. We would not recommend her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Apr 27, 2023
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Very thankful for Ashley
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Kailey Bradley-Thomas – Nov 29, 2020
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Ashley Grinonneau-Denton is very understanding and really listens to the client's spoken as well as unspoken dialogue. She provides a comforting, supportive and non-judgmental atmosphere. And... she has free coffee in the waiting room which is just a perk! :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 14, 2019
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Ashley was incredibly helpful during the most difficult time in my life. She helped me set and achieve goals for my therapy and I will never forget how I always felt better after seeing her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BK – Jan 23, 2019
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Very likely to recommend Ashley to others
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
OH – Jun 04, 2017
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About Me

biography

Ashley Grinonneau-Denton, PCC is a counselor in Beachwood, OH.
  • Counseling

Locations

Practice

Office24800 Highpoint Rd Ste B Beachwood, OH 44122
1