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Dr. Alaina Altenbernd, OD

Dr. Alaina Altenbernd, OD

Optometry

Dr. Alaina Altenbernd, OD is an optometrist in Saint Louis, MO. She is accepting new patients.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Costco Vision Center

4200 Rusty Rd Saint Louis, MO 63128

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Dr. Altenbernd's Reviews

Likelihood to recommend Dr. Altenbernd

3.4
5 ratings, 4 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Worst optometrist I've ever seen
Dr. Alaina Altenbernd is the worst optometrist I've ever seen. If you have any sort of anxiety about eye exams, this is not the optometrist for you. She is unprofessional, rude, and belittling. As a provider, it's your job to be kind and supportive but she is the opposite. After my horrible appointment with her, I went to Tekwani Vision Center and had a wonderful experience. They were horrified when I told them about my experience with Dr. Altenbernd.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 18, 2025
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Dr goes out of her way to help
Dr. Altenbernd came in on her day off to take care of my eye when I had an eye emergency! She also have her personal number to contact her if I needed anything else. Never met a doctor that cared that much!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 24, 2024
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Best eye doctor I've had!
Dr. Altenbernd was amazing, so intelligent and knows what she is doing. Also very caring and compassionate!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 24, 2024
×Post a ResponseAre you Dr. Altenbernd?
Inexperienced
Cruel, condescending, and combative.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 11, 2024
×Post a ResponseAre you Dr. Altenbernd?

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About Me

biography

Dr. Alaina Altenbernd, OD is an optometrist in Saint Louis, MO. She is accepting new patients.
  • Optometry

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Locations

Costco Vision Center

Costco Vision Center4200 Rusty Rd Saint Louis, MO 63128
1

Costco Vision Center

Office9924 Kennerly Rd Saint Louis, MO 63128
2