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Dr. Ying Lu, MD

Dr. Ying Lu, MD

Pediatric Gastroenterology*
20+ years of experience

Dr. Ying Lu, MD is a pediatric gastroenterologist in New Hyde Park, NY and has over 20 years of experience in the medical field. She graduated from NEW YORK Medical College in 2003. She is affiliated with medical facilities such as Glen Cove Hospital and Lenox Hill Hospital. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 26 reviews 4.8 Star Rating (26 reviews)

Practice

1991 Marcus Ave Ste M100 New Hyde Park, NY 11042
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Lu specializes in the areas of Pediatric Gastroenterology & Pediatrics. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Lu's Reviews

Likelihood to recommend Dr. Lu

4.8
26 ratings, 19 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Dr. Lu is amazing!
My daughter experienced prolonged illness for several months. Initially, we consulted another gastroenterologist who conducted only basic bloodwork and stool tests. When the results came back negative, he dismissed our concerns with a vague recommendation to 'eat yogurt.'Determined to find better care, I researched specialists and found Dr. Lu based on her outstanding reviews. I am incredibly grateful that I did. Dr. Lu was exceptionally thorough, taking the time to listen attentively, ask detailed questions, and demonstrate genuine concern for my daughter’s health. She conducted a comprehensive evaluation, including an endoscopy, and went above and beyond by ordering an additional biopsy to test for lactose intolerance.Thanks to Dr. Lu’s diligence, we discovered that my daughter has severe lactose intolerance—something we would never have known had she not taken the initiative to perform that test. Her expertise and dedication made all the difference in my daughter’s health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 03, 2025
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Best doctor!
For the last 7 years, Dr. Lu was one of my best doctors out there! She would always be there when there’s an issue or questions to ask. Been a great help with my parents and I enduring us the better. Making an appointment with her has never been a problem. She’s definitely a genuine and caring doctor. She would call back to also check on us! So yes she is such an underrated doctor and I would definitely love for her to be known more! Once again Thank you so much Dr. Lu!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Misheel – Dec 12, 2024
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Dr. Lu take care our boy since he was 2 year-old.
We keep meeting Dr. Lu for two years, my boy's condition(the constipation starts from he ate solid food) Now he is four year-old, grows health and strong. She is a great doctor that we trust and thanks to her for the patient and quick respond our questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Eva K – Jun 29, 2024
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The most caring doctor we've had!
Dr. Lu has been a godsend for our family and our daughter who was diagnosed with IBD at the age of 5. She is extremely thorough, smart and hardworking. I felt confident in her care and medical decisions. Most of all, she has been a strong advocate for our daughter and does not hesitate to leverage the resources available to her to provide the best level of care. We are so lucky to have been treated by Dr. Lu. She's the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2024
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Excellent care
Dr. Lu is an excellent physician who not only is knowledgeable but cares deeply for her patients. Dr. Lu helped my newborn gain the weight she needed to thrive and we can’t thank her enough for her dedication and care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Milella family – Apr 17, 2024
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An excellent doctor with extreme attentiveness
Dr. Lu provides exceptional expertise and the best care possible. My son is blessed to be her patient. By Dr. Lu’s help for years, my son’s stomach issue has been in good control. We are so grateful for her knowledge and kindness.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shang Ping Liu – Apr 11, 2024
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Amazing doctor!
My son has been a patient of Dr. Lu's for many years. Before going to Dr. Lu, he was so sick without a diagnosis or treatment, and not making any progress. We were so relieved to find Dr. Lu! She has helped him tremendously! She is always so thorough and caring, and promptly returns calls to answer questions or address concerns. We are so grateful for her care and highly recommend her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristen Reichling-Khan – Jan 26, 2024
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Dr. Ying Lu is an amazing doctor! I trust her implicitly! My son was in extreme discomfort when we saw Dr. Lu. She had so much compassion for my son. She spent a lot of time with us, hearing our concerns and then explaining the potential causes of my son's discomfort. She was reassuring us the entire time that my son would soon be feeling himself again. I cannot recommend Dr. Lu highly enough. All doctors should have her compassion, her professionalism, and her obvious skill treating children.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CChew – Jan 23, 2024
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Great doctor
Dr. Lu is an excellent doctor! Not only is she professional, knowledgeable, and extremely detailed, she cares and takes time listening to her patients and their parents. She explains everything in simple terms and made sure her patients and their family understood.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2023
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An amazing doctor!
Dr. Ying Lu is an amazing doctor who truly cares about children. She is a doctor that takes time never rushes you, and answers all questions. She is an angel for my son and is always there when we need her! Highly recommend her for your children. Not to mention my son has special needs and doesn’t like too many doctors and when he sees her is calm and loves her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeremiah, Morrison – Jul 21, 2023
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Competent, Caring, and Thorough, I recommend
Dr. Lu, pediatric gastroenterologist was the right fit for a difficult situation of parents divorced, disagreeing on how to handle constipation issues, and the regular pediatrician's advice to use Miralax was ineffective and disastrous. Dr. Lu understood the issues, acknowledged the poor usage of miralax and its effects, and made new recommendations with alternatives that worked without the diarrhea, rashes, uncontrollable bowel movements. Telehealth visits also received the same care. My only issue is Not with the doctor, but the office and staff. Waiting time is excessive despite appointments made. There is no excuse as this recurs. Taking only "one parent" in for vitals is unfair and unnecessary now Post Covid. Be more mindful and inclusive that children have two parents and need equal treatment.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 11, 2023
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Dr. Lu always gives her patients the time they deserve and treats them with compassion and respect. She cares for her patients by taking the time to listen to all their complaints (even beyond GI issues) and educating them on their diagnoses and what to do going forward. Dr. Lu is the best physician I've ever met.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 02, 2023
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Caring and thorough
Dr. Lu has been my daughter's GI doctor for over 10 years now and she is like family. My daughter had GI issues that stumped us for a long time, but with Dr. Lu's perseverance and expertise, we were finally able to get a proper diagnosis and treatment. She is very thorough, follows up on whenever we had questions or had labwork done, and truly cares about her patients.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Anna – Nov 30, 2022
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Best GI Doctor For Any Child
Dr. Lu is the best GI doctor for any child. She has been treating our daughter who has various health issues. Dr. Lu is always patient, extremely resourceful and very detailed oriented. She spends a lot of time with us on every single appointment whether it is in person or via telehealth. As a matter of fact, we just got off a telehealth appointment with her that lasted over an hour. She cares about her patients. Dr. Lu is really the best doctor we have ever met and we are forever grateful to her for all that she does. There is simply no one better out there! Thank you, Dr. Lu
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Grace – Sep 30, 2022
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Responsive, knowledgeable and thoughtful
Dr. Lu goes above and beyond for her patients and is super responsive to any parental concerns. She is knowledgeable and thorough, and very easy to speak to. We have been seeing her as needed for over 4 years.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 04, 2022
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Dr. Lu has cared for my child for over 6 years and I strongly believe she has made all the difference in our lives. Dr. Lu is the most compassionate doctor I have ever met and her care is second to none. She is always patient and thorough in answering all our questions. I am thankful to have met her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terence – Jul 07, 2022
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Amazing Doctor and person
Dr. Lu is caring, professional and goes above and beyond. She has cared for my child for many years and though I wish he didn’t have his diagnosis, Dr. Lu has made things easier for my son and for me.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Meredith Richman – May 17, 2022
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She is wonderful
We found Dr. Lu after an exhausting search to find someone to help our child. She has provided both medical and nutritional support. She treats her patients with kindness, respect, and understanding.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
KEd – May 17, 2022
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One of the most caring doctors I’ve ever had in my entire life, literally saved my life. Very caring and genuinely cares about her patients!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laila – Feb 17, 2022
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About Me

biography

Dr. Ying Lu, MD is a pediatric gastroenterologist in New Hyde Park, NY and has over 20 years of experience in the medical field. She graduated from NEW YORK Medical College in 2003. She is affiliated with medical facilities such as Glen Cove Hospital...read more
  • Pediatric Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Children's Hospital Boston/harvard Medical School|childrens Hospital

    Fellowship Hospital, 2009
  • Montefiore Medical Center - Moses Division

    Residency Hospital, 2006
  • Montefiore Medical Center - Moses Division

    Internship Hospital, 2004
  • New York Medical College

    Medical School, 2003
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatric Gastroenterology
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Cantonese

Locations

Practice

Office1991 Marcus Ave Ste M100 New Hyde Park, NY 11042
1

Practice

Long Island Jewish Medical Center27005 76th Ave New Hyde Park, NY 11040
2
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 6:00pm
    • Tue: 9:00am - 6:00pm
    • Wed: 9:00am - 6:00pm
    • Thu: 9:00am - 6:00pm
    • Fri: 9:00am - 6:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Troy Pharmacy13617 39th Ave Flushing, NY 11354
3

Affiliated Hospitals

  • Glen Cove Hospital

    101 Saint Andrews Ln
    Glen Cove, NY 11542

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • North Shore University Hospital

    300 Community Dr
    Manhasset, NY 11030
    Recipient of 19
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
  • Lenox Hill Hospital

    100 E 77th St
    New York, NY 10075
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality