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Dr. William Lackey, MD

Dr. William Lackey, MD

Orthopedic Surgery*
30+ years of experience

Dr. William Lackey, MD is an orthopedic surgeon in Brooklyn, NY and has over 30 years of experience in the medical field. He graduated from Carnegie Mellon University in 1990. He is affiliated with medical facilities NYU Langone Hospitals and New York-Presbyterian Hospital. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 53 reviews 4.5 Star Rating (53 reviews)

Practice

9020 5th Ave Brooklyn, NY 11209
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Lackey is affiliated with NYU Langone Hospitals New York, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Lackey specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Lackey's Reviews

Likelihood to recommend Dr. Lackey

4.5
53 ratings, 42 with a written review
5 star
83%
83%
4 star
2%
2%
3 star
2%
2%
2 star
4%
4%
1 star
9%
9%

Your trust is our top concern.

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I now used Dr.Lackey for numerous times. Each time he explained my issue and went through everything. Had issues in my right arm tore my labrum and partial tear of rotator cuff. He went in and fixed it I have no issues in my right arm. Recently I had issues with my left and i went for imaging and i had a torn superior labrum in my left shoulder and almost a complete tear in my elbow (tennis elbow). I had both procedures done and both went well. I find him to be a amazing DR. He explains everything. The only issue is the wait in the office unless you have a early appt. I will continue to use him because of what kind of dr he is. The staff is amazing in the office. Wait times issue is a minor thing to me but it does get annoying. I trust Dr. Lackey and i am happy to have him as a DR.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Ralph Franzese – Apr 09, 2025
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Dr. Lackey is great!!
Dr. Lackey is the best! He understood the additional issues I would have in recovery from a rotator cuff surgery. (I’m a bilateral above knee amputee) He explained my options, then showed me a video of the exact procedure he’d be doing. The whole process at the hospital ran smoothly and everyone there was kind and informative. I’m 2 weeks out from surgery and my recovery is moving along as he predicted.I see a lot of people writing about the wait time in his office. No one likes to wait for a Dr.But I know when I get into the exam room with him, he’s going to take the time to answer my questions and explain the next steps. Thanks Dr Lackey.
What went well
No results
What could be improved
No results
Helpful
Liz Shea – Jul 26, 2024
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Unprofessional
Terrible experience. I don’t live near this Dr. I just went to see this Dr. because I was able to schedule it on the same day. The office looks awful and dirty. I waited almost 2 hours to be called. Dr. Lackey wasn’t able to see me, instead I saw a PA. I guess Dr Lackey was busy. I paid to see a MD (Dr. William Lackey) not a PA. One word: Unprofessional!! I don’t recommend this Dr.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Guilherme Silva – Mar 09, 2023
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waiting time way too long
Would love to leave 5 stars but after waiting for over an hour I can't because I never saw the doctor, that amount of waiting makes no sense. I'm not sure who benefits from overbooking certainly not the patient in pain.
What went well
No results
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Jan 05, 2023
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EXCELLENT TOP NOTCH FROM START TO FINISH. DR LACKEY & THE ENTIRE TEAM IS BRILLANT. THE YOUNG LADIES AT THE FONT DESK ARE VERY PATIENT, KIND & DILIGENT. I AM A NURSE AIDE IN A HOSPITAL & AT TIMES I DO DOUBLE SHIFTS. I LOVE MY JOB. I ENJOY HELPING PEOPLE & I LOVE KEEPING BUSY. MY BOYFRIEND ENJOYS HIKING, & BIKING. THE OFFICE IS PRISTINE CLEAN BEAUTIFUL & SPACIOUS.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Noreen Brody – Aug 28, 2021
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yes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Francisco S. – Sep 15, 2020
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My family and I have been coming to Dr. Lackey for many years with our medical concerns. His professionalism and expertise is exceptional. He makes you feel very comfortable in talking to him,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
F. B. – Sep 03, 2020
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Very through and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Q. G. – Sep 03, 2020
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great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Sep 03, 2020
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the Dr. did not rush and was very knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John C. – Jul 08, 2020
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Was seen on time Staff attentive to needs Dr. gives undivided attention
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joseph M. – Jul 08, 2020
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very good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Janice R. – Jul 01, 2020
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the staff was pleasant so was the doctor, long wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Anonymous – Jul 01, 2020
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couldnt be happier
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John M. – Jul 01, 2020
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very fast, professional service. explained everything clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hector A. – Jul 01, 2020
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on time.. very polite... listened to everything i had to say
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S. G. – Jul 01, 2020
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Very good. I'd would recommend Dr. Lackey to friends
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. K. – Jun 30, 2020
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Dr Lackey has been my doctor for over 10 years. He is always on point and follows up with his patients. His office staff are kind and hard working and they go out of their way to work with you to get whatever needs to be done, done well. Dr Lackey did my shoulder surgery and looks after my chronic back issues with diligence and kindness. He is a great Doctor all around and I highly recommend his services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. W. R. – Jun 30, 2020
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i have never walked to well no pain complete a new person
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vicki L. – Jun 09, 2020
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very efficient process. Dr, Lackey took time to show diagrams and to explain the procedure in nice detail. he gave ample info on what to expect and the likelihood of complications. It was a lovely experience.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daniel W. – Feb 18, 2020
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Leave a review

How was your experience with Dr. Lackey?

About Me

care philosophy

Dr. William Lackey, MD is an Orthopedic Surgeon in New York, NY. He graduated from Temple University School of Medicine in 1998.

biography

Dr. William Lackey is committed to providing state of the art treatment options for all forms of musculoskeletal and orthopedic conditions. He treats conditions involving sports injuries, trauma, fractures, hand conditions, foot and ankle problems,...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pittsburgh - Biology Department

    Undergraduate School, 2004
  • Ranawat Orthopaedic Research Center Lenox Hill Hospital

    Fellowship Hospital, 2004
  • Lehigh University - Masters Program - Department Of Mechanical Engineering

    2002
  • Carnegie Mellon University - Department Of Mechanical Engineering

    Undergraduate School, 2000
  • Temple University Hospital

    Internship Hospital, 1999
  • Carnegie Mellon University

    Medical School, 1990
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Brmi @ 5TH Avenue9020 5th Ave Brooklyn, NY 11209
1

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • New York-Presbyterian Hospital

    525 E 68th St
    New York, NY 10065
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality