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Dr. William Huettner, MD

Dr. William Huettner, MD

Orthopedic Hand Surgery*

Dr. William Huettner, MD is an orthopedic hand surgeon in East Lansing, MI. He is affiliated with McLaren Greater Lansing. He is accepting new patients.

3.3 Star Rating
Based on 16 reviews 3.3 Star Rating (16 reviews)

Practice

2111 Merritt Rd Ste 202 East Lansing, MI 48823

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At a Glance

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Dr. Huettner's Reviews

Likelihood to recommend Dr. Huettner

3.3
16 ratings, 4 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
38%
38%

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He's a good hand surgeon, but the office staff is the worst, most unprofessional I have ever encountered. My injury was on a Saturday. The ER talked to Dr Huettner who said to call his office on Monday morning for an appointment that day. When I called on Monday the receptionist said "Well that's not going to happen" and hung up on me. My first post surgery appointment was at 10:15 in the morning - I was in the parking lot at 10:10 when I got a call from the receptionist saying that the doctor would not be in that day. I said that I was already there. She said "well it's good that I called you then because the doors are locked." My next post-op appointment was scheduled for a Monday. I was leaving my house 30 minutes before the appointment when I got a call from the receptionist saying that the doctor was not going to be in the office on Mondays for that month. When I saw him during the Covid lock down, the receptionist was wearing her mask on her chin.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
May 19, 2020
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Love him. He is very gentle and mild-mannered. He repaired my De Quervain's.
What went well
No results
What could be improved
No results
Helpful
Susan – Mar 04, 2020
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Do not go to him. He was clueless on what to do with my finger,after it was cut.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Randy in St. John's – Nov 23, 2017
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Had my ganglion cyst removed by Dr Huettner who works in Katranji Hand Center . The cyst was the same size and consistency 7 days after surgery as it was before. Even later, after swelling went away, nothing did change. Normally the recurrence rate is 7-15%. And it takes time for your body to develop the cyst. But mine came back in 7 days! I asked a second opinion and was told the cyst was not removed completely.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Natali in East Lansing, MI – Feb 20, 2017
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About Me

biography

Dr. William Huettner, MD is an orthopedic hand surgeon in East Lansing, MI. He is affiliated with McLaren Greater Lansing. He is accepting new patients.
  • Orthopedic Hand Surgery

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Indiana University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
Hand Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Specialty Investments2111 Merritt Rd Ste 202 East Lansing, MI 48823
1
Office805 S Oakland St Ste 101 Saint Johns, MI 48879
2

Practice

McLaren Greater Lansing401 W Greenlawn Ave Lansing, MI 48910
3

Affiliated Hospitals

  • McLaren Greater Lansing

    2900 Collins Rd
    Lansing, MI 48910

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality