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Dr. William Giles, MD

Dr. William Giles, MD

Internal Medicine*
20+ years of experience

Dr. William Giles, MD is an internist in Gun Barrel City, TX and has over 20 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 2001. He is affiliated with medical facilities UT Health Athens and UT Health Tyler. He is not accepting new patients.

4.2 Star Rating
Based on 42 reviews 4.2 Star Rating (42 reviews)

Practice

100 Municipal Dr Ste 300 Gun Barrel City, TX 75156
(903) 713-1582
Patient Favorite Award

Dr. Giles is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Giles' Reviews

Likelihood to recommend Dr. Giles

4.2
42 ratings, 25 with a written review
5 star
76%
76%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
17%
17%

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Explains condition thoroughly and options to assist condition clearly. Takes time to talk with each patient, friendly, and wholesome doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nicholas Corrado – Sep 26, 2023
Hello Nicholas, thank you for your kind review!... Read More
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He’s top of the line for me.
He has always genuinely cared me as well as my mother.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa Lenox – Jun 27, 2023
Hello Melissa, thank you for your kind review! We... Read More
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Dr.Giles Best Doctor to me !
I have had Dr.Giles as my primary PPO for years ,me and my husband! We are very comfortable and satisfied with him and can’t imagine seeing anyone else! Great Dr. listens talks things out with you ! Ver nice atmosphere THE STAFF IS NICE AND POLITE AS WELL! Johnnie Philpot- May22,2023
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 23, 2023
Hello Customer, thank you for your kind review!... Read More
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Good M.D. has an Ear.
Dr. Giles is my PCP, and I am very happy with him, he does listen to what I have to say, and has always been helpful in my treatment, since I switched over to him a few years back. I am very happy with his advice, and hope to keep him as my Primary Care Physician.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 02, 2023
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Confident Medical Dr.
Met Dr. Giles as a precursor to PT. Impressed with depth of his questions in regard to health and attention in listening to the replies given. Staff appeared well versed in job duties and were attentive to needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
WDG – Dec 28, 2022
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I seen Dr. Giles for several years and then wasn’t able to see him for a long 3 years, but I’m back now and I don’t plan on leaving. He is very caring, he listens to your concerns. He explains his concerns and what he thinks is best for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deborah Moore – Oct 25, 2022
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Excellent care
I have had many doctors in the last several years just looking for anyone to help get my health back on track. Most of the ones that I've had either don't listen or try and push medicine on me that I don't want or need. I found Dr. Giles and he seems to really listen and explain things well. I also love that he doesn't try and make me come back to his office every month if it's not needed. Saves me time and money. I would definitely recommend him to anyone looking for a new primary physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa F. – Oct 25, 2022
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Dr Giles office has always worked me into his busy schedule on short notice (usually within 24 hours) when I have a health concern.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dale – Sep 24, 2022
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Best Doctor
Dr. Giles really does care about the people he treats. Been with him a number of years and would not see any other Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jerald Kaplan – Sep 19, 2022
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Longtime patient
I have been seeing Dr. Giles for 14 years. He is always concerned about what is going on with my health. He listens to my concerns and always explains treatment plans thoroughly. I highly recommend Dr, Giles to anyone looking for an Internal medicine doctor.Natalie
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 01, 2022
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Outstanding doctor in all the ways you need!
My experiences with Dr. Giles has been nothing short of remarkable. I've never had a doctor treat me with such respect. He is just as concerned about my health as I am. His explanations are clear and concise, and easily understood. In my last visit, he recommended the types of medical deirectives I should have in place soon so that my wishes will be met. In my mind, Dr. Giles is the best and most caring doctor I've ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Bob Rodgers – Jun 15, 2022
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Dr Giles always explains in lay terms anything about medicine. He is not an alarmist, but will tell you if you need a specialist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Van Gates – May 10, 2022
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Dr. Giles is not at this time taking new patience.
It went very well. He was there in just a few minutes to check me over and had me on my way.
What went well
No results
What could be improved
No results
Helpful
Apr 29, 2022
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Very patient
Dr. Giles saw me when my PCP was unavailable. He was patient, empathic and very through.
What went well
No results
What could be improved
No results
Helpful
Patricia Rumbaugh – Apr 05, 2022
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Best MD
I enjoy going to Dr Giles. He takes his time and answers any and all questions. He works with you to develop your treatment plan.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Margaret Carroll – Mar 30, 2022
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had sinus infection. Dr Giles offered multiple options of treatment. I think we have it licked.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 03, 2022
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Quick check in easy Very polite & patience to spare
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
zeffie pruitt – Jan 18, 2022
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Great doc. Friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 10, 2021
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DR. Giles is excellent, always listens and gives great feed back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
james harper – Dec 10, 2021
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Professional and knowledgeable. Committed to your health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 07, 2021
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Know Before You Go

About Me

care philosophy

Internal medicine physician William Giles Jr., MD, believes that being born and raised in Henderson County gives him an edge in caring for patients at the UT Health East Texas Physicians clinic in Cedar Creek Lake. "I'm very familiar with East...read more

biography

Dr. Giles is an Internist practicing at UT Health East Texas Physicians Clinic in Cedar Creek Lake, Texas. 

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Utmb Galveston

    Residency Hospital, 2005

  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 2001
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Patient Favorite Award

Dr. Giles is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Ut Health East Texas Physicians Cedar Creek Lake-Internal Medicine100 Municipal Dr Ste 300 Gun Barrel City, TX 75156
    1

    Practice

    Athens Hospital LLC2000 S Palestine St Athens, TX 75751
    2

    Affiliated Hospitals

    • UT Health Athens

      2000 S Palestine St
      Athens, TX 75751

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback

    • UT Health Tyler

      1000 S Beckham Ave
      Tyler, TX 75701
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality