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Dr. William Cervantes, MD

Dr. William Cervantes, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. William Cervantes, MD is an otolaryngology-head and neck surgery specialist in Kailua Kona, HI and has over 30 years of experience in the medical field. He graduated from HARVARD Medical School in 1990. He is affiliated with medical facilities Kaiser Permanente Moanalua Medical Center and Kaiser Permanente South Bay Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 5 reviews 4.2 Star Rating (5 reviews)

Practice

74-517 Honokohau St Kailua Kona, HI 96740
Telehealth available
(808) 334-4400

At a Glance

  • Area of Expertise
    Dr. Cervantes specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Cervantes' Reviews

Likelihood to recommend Dr. Cervantes

4.2
5 ratings, 4 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Dr. George Cervantes did my Total Thyroidectomy and he did his best to monitor my condition before and after the surgery. He takes his time to talk to his patients and is with you every step of the way. He is diligent and follows up with you frequently. The surgery was successful and the incision is clean and well done. He works well with his associates and makes an efficient team. Thank you, Dr. Cervantes, and the team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maria Fe Romano – Jul 15, 2020
Thanks for this feedback, Maria. So glad that... Read More
×Post a ResponseAre you Dr. Cervantes?
I had a deviated septum, which lead to issues with my breathing. Doctor Cervantes performed a septoplasty on me as well as a turbinate reduction. He had NO follow up appointments with me, nor did he contact me after this. The surgery was BOTCHED. My breathing is entirely blocked off now in one nostril, and my nose has become VISIBLY crooked. PLEASE DO NOT BOOK MR CERVANTES FOR ANYTHING
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
HUKINJULKJIN – Jun 13, 2020
×Post a ResponseAre you Dr. Cervantes?
hi Bill. went to nativity together. haven't talked to you in 50 years, but thank you for what you do. Christy (Thompson) Muro ??????
What went well
No results
What could be improved
No results
Helpful
Christy Muro – Apr 19, 2020
×Post a ResponseAre you Dr. Cervantes?
I lost my voice for 10 months and was told by another ENT doctor that I would never get my voice back. My prayer team and I prayed about the situation and I decided to get a second opinion with Dr William Cervantes. He made me feel so comfortable and never spoke a negative word due to he has excellent bedside manners. After my surgery procedure with Dr Cervantes I regained my voice at 100 percent within two weeks. Dr Cervantes thank you for being a great doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara in Lawndale, CA – Jan 18, 2019
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How was your experience with Dr. Cervantes?

Know Before You Go

About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.

  • Otolaryngology-Head and Neck Surgery

  • Ear, Nose, and Throat

  • Orthopedic Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard Medical School

    Medical School, 1990
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Asthma

Locations

Practice

Kaiser Foundation Health Plan Inc.74-517 Honokohau St Kailua Kona, HI 96740
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 4:30pm
    • Tue: 9:00am - 4:30pm
    • Wed: 9:00am - 4:30pm
    • Thu: 9:00am - 4:30pm
    • Fri: 9:00am - 4:30pm
  • Directions

Affiliated Hospitals

  • Kaiser Permanente Moanalua Medical Center

    3288 Moanalua Rd
    Honolulu, HI 96819
    Recipient of 12
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback

  • Kaiser Permanente South Bay Medical Center

    25825 Vermont Ave
    Harbor City, CA 90710
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality